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What is Surge HIMS?

The rooms dashboard designed for corporate-grade facilities enables front office personnel to greet both visitors and doctors with a friendly demeanor while swiftly guiding them to their appropriate rooms. Moreover, the RMO and PRO have the convenience of a detailed live overview of the hospital's occupancy presented on a single screen. With Surge HIMS, the front office team can conduct the admission process smoothly and with assurance, requiring only minimal and initial data entry, as well as checking the availability of rooms. This dashboard not only sheds light on all patient services but also simplifies the billing procedures. Staff members can quickly retrieve a patient's EMR, charts, and billing details from this centralized interface, facilitating the rapid application or collection of charges. In addition, the front office can keep track of room availability in real-time, handle advance bookings, and transfer patients to their preferred rooms, all while Surge HIMS guarantees that billing operations are precise and efficient. Overall, this streamlined method significantly boosts the operational efficiency of the hospital environment, leading to improved patient satisfaction and staff productivity.

What is QueueCare?

QueueCare is a cloud-based system for managing patient queues, tailored specifically for healthcare facilities and medical clinics. In the reception area, there is a live display board showcasing dedicated sections for each physician, which promotes efficient patient movement. Patients can conveniently check in by scanning a QR code, thus removing the need for any application downloads. Any TV with internet capability can function as a waiting-room screen, displaying the next patient's name and room in both Arabic and English. Moreover, QueueCare provides the option to print numbered tickets, integrates walk-in patients with scheduled appointments on a unified board, and offers valuable insights into the average wait times for each doctor. The system is thoughtfully designed to support the Arabic language, addressing right-to-left reading needs. The Pro version is available for a monthly fee of $179 when billed annually and includes a 30-day free trial, alongside a live demo that does not require prior registration. This cutting-edge solution not only simplifies the patient check-in process but also significantly improves the experience for both healthcare providers and patients. By enhancing communication and efficiency within the waiting area, QueueCare ultimately fosters a more organized healthcare environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$179/month
Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat.
Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens.
Every plan starts with a 30-day free trial, no credit card required.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Surge HIMS

Company Location

India

Company Website

www.surgehims.com/surge-hims.php

Company Facts

Organization Name

QueueCare

Date Founded

2025

Company Location

Aqaba, Jordan

Company Website

queue.care

Categories and Features

Queue Management

QueueCare is an innovative queue management platform designed specifically for clinics and medical centers. The reception team operates from a central live board that features a column for each doctor or treatment room, allowing for seamless patient transfers between doctors through a simple drag-and-drop interface. This system efficiently accommodates both walk-in patients and scheduled appointments in a single queue. Patients can easily join the line by scanning a QR code at the entrance using their mobile devices, with no app installation required, and they can track their progress in real-time. Any television equipped with a web browser can serve as the waiting room display, announcing each patient's name and designated room in either Arabic or English. Additionally, numbered tickets can be printed at the reception desk or via self-service kiosks, while daily analytics provide insights into average waiting times, peak hours, and the performance metrics of each physician regarding wait and consultation durations.

Communication Tools
Contactless
Dashboard
For Healthcare
Supports Multiple Counters
Virtual Queue

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