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What is SurpriseHR?

SurpriseHR is dedicated to cultivating a profound emotional connection between employees and their companies. We achieve this by fundamentally transforming the employee experience from the ground up. Conventional incentives such as salaries, bonuses, and typical benefits have become too routine, calling for creative strategies to sustain engagement. Amalie manages our broad network of partners, allowing vendors to competitively propose bids for the rewards you desire, thereby guaranteeing that you always receive the best possible pricing for your experiences. Furthermore, our platform allows for real-time monitoring of your program's progress through the SurpriseHR SaaS portal, where you can also find valuable insights and reports to refine your strategy. This holistic approach not only boosts engagement but also enables organizations to forge more significant connections with their workforce, ultimately leading to a more motivated and satisfied team. By prioritizing innovative engagement methods, we help organizations stand out in today’s competitive landscape.

What is Matter?

Matter is a workplace recognition and employee engagement platform that combines peer appreciation, rewards management, employee surveys, and organizational culture analytics. The software integrates directly with Slack and Microsoft Teams, allowing employees to participate in recognition programs within their existing communication environments. Its peer recognition tools enable team members to send customizable kudos messages that highlight achievements, contributions, and behaviors aligned with organizational values. Feedback Friday automatically prompts employees to recognize coworkers each week, helping organizations establish consistent recognition practices. Automated celebrations recognize birthdays and work anniversaries, while spot awards allow managers to acknowledge specific accomplishments with optional rewards. Matter also supports customizable challenges and incentives that encourage participation in training programs, wellness activities, employee initiatives, and other organizational goals. Its rewards catalog includes electronic gift cards from more than 3,500 brands across over 200 countries, company merchandise, corporate gifts, and charitable donations. Organizations can establish branded company stores, configure reward budgets, allocate virtual coins, and monitor spending through administrative controls. Employee survey capabilities include customizable engagement questionnaires, pulse surveys, eNPS assessments, and onboarding surveys for collecting feedback at different stages of employment. Surveys can be scheduled or repeated automatically, with optional reward incentives to encourage participation and analytics for identifying changes in employee sentiment. Matter provides reporting dashboards that track recognition activity, employee engagement, survey participation, reward distribution, and organizational trends to support HR teams and business leaders in evaluating workplace culture.

Media

Media

Integrations Supported

Integrations Supported

Microsoft Teams
Slack

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$4 per seat per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Online Training

Company Facts

Organization Name

SurpriseHR

Date Founded

2017

Company Location

United States

Company Website

surprisehr.com

Company Facts

Organization Name

Matter

Date Founded

2017

Company Location

United States

Company Website

matterapp.com

Categories and Features

Company Culture

Not specified

Employee Engagement

Not specified

Employee Experience

Not specified

Employee Recognition

Not specified

Team Building

Not specified

Categories and Features

Company Culture

Not specified

Employee Recognition

Not specified

Team Building

Not specified

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