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What is Surva.ai?

Surva.ai is an all-in-one feedback management platform that empowers businesses to create, collect, and analyze customer surveys and testimonials. With its AI survey generator, businesses can easily generate custom surveys that align with their goals, automatically receive insightful analysis, and track key performance metrics such as survey completion rates. The platform also includes a "Wall of Love" feature, where businesses can display real testimonials, helping to build trust and increase conversions. Surva.ai seamlessly integrates with tools like Stripe, Gmail, and Microsoft Outlook for smooth survey distribution and increased customer interaction. Businesses can reduce churn through personalized cancellation flows and dynamic offers, while also benefiting from powerful AI insights to optimize their customer engagement strategies. With customizable survey widgets and real-time analytics, Surva.ai ensures businesses make the most out of every customer interaction, improving retention and driving growth.

What is IntouchSurvey®?

IntouchSurvey® gives multi-location brands a way to collect customer feedback, identify concerns, and measure whether experiences are meeting expectations across the organization, region by region and location by location. It connects customer sentiment with operational performance, helping leaders understand what drives satisfaction, address issues quickly, and expand the practices that are working well. Key features include: ● Survey delivery through web, email, SMS, and additional channels ● Real-time dashboards that bring important trends and results into focus ● Custom templates for NPS, CSAT, and a wide range of feedback programs ● Branching and skip logic that tailor questions to each respondent ● Automated notifications that route urgent feedback to the right teams ● Enterprise-level rollups for tracking and comparing location performance IntouchSurvey® helps organizations stay closer to the customer, improve consistency, and make faster decisions based on reliable feedback.

Media

No images available

Media

Integrations Supported

Gmail
Microsoft Outlook

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Surva.ai

Date Founded

2025

Company Location

United States

Company Website

www.surva.ai

Company Facts

Organization Name

Intouch Insight

Date Founded

1992

Company Location

United States & Canada

Company Website

www.intouchinsight.com/what-we-do/cx-platform/survey-tool/

Categories and Features

Survey

Not specified

Categories and Features

Customer Satisfaction

360 Degree Feedback
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic

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