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What is Surva.ai?

Surva.ai is an all-in-one feedback management platform that empowers businesses to create, collect, and analyze customer surveys and testimonials. With its AI survey generator, businesses can easily generate custom surveys that align with their goals, automatically receive insightful analysis, and track key performance metrics such as survey completion rates. The platform also includes a "Wall of Love" feature, where businesses can display real testimonials, helping to build trust and increase conversions. Surva.ai seamlessly integrates with tools like Stripe, Gmail, and Microsoft Outlook for smooth survey distribution and increased customer interaction. Businesses can reduce churn through personalized cancellation flows and dynamic offers, while also benefiting from powerful AI insights to optimize their customer engagement strategies. With customizable survey widgets and real-time analytics, Surva.ai ensures businesses make the most out of every customer interaction, improving retention and driving growth.

What is SatisMeter?

SatisMeter is capable of detecting dissatisfied customers through various channels such as email, mobile applications, and websites. This innovative multi-channel solution enhances customer loyalty by gathering in-app feedback, utilizing methodologies like the Net Promoter System (NPS), Customer Effort Scores (CES), and Customer Satisfaction (CSAT) measurements. It serves as an essential resource for web and mobile application developers, growth strategists, marketers, and mobile app proprietors. With an impressive average response rate of up to 35%, the unobtrusive and lightweight survey pop-up effectively engages users. Its primary purpose is to identify unhappy customers, mitigate churn, harness the influence of customer advocates, and confirm product development priorities. Integrating the survey into your existing application is made seamless with Segment.com, which takes care of all the targeting requirements for you. By simplifying the process, SatisMeter ensures that businesses can swiftly adapt to customer feedback and enhance their offerings.

Media

No images available

Media

Integrations Supported

Akita
Chattermill
Cloudflare
Drift
Geckoboard
Gmail
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Kapiche
Kleene
Mailchimp
Microsoft Outlook
Prodsight
Salesforce
Shopify Plus
Slack
Zapier
sensedata

Integrations Supported

Akita
Chattermill
Cloudflare
Drift
Geckoboard
Gmail
HubSpot CRM
HubSpot Customer Platform
Integrately
Intercom
Kapiche
Kleene
Mailchimp
Microsoft Outlook
Prodsight
Salesforce
Shopify Plus
Slack
Zapier
sensedata

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Surva.ai

Date Founded

2025

Company Location

United States

Company Website

www.surva.ai

Company Facts

Organization Name

SatisMeter

Date Founded

2015

Company Location

Czech Republic

Company Website

www.satismeter.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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