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What is Survey Crafter Professional?

Survey Crafter Professional is an advanced survey software that streamlines the processes of designing, managing, and analyzing surveys that can be conducted through web, paper, or telephone methods. This user-friendly desktop application for Microsoft® Windows® combines ease of use with a high degree of flexibility, allowing users to tailor their surveys and analytical results to fit their specific needs. You can opt to print your questionnaires for conventional paper surveys, host them on a server running Linux, Unix, or Windows for online distribution, or take advantage of the built-in Interviewer feature for conducting surveys via phone, offering a variety of options for users. With an interactive Survey Designer window, the software enables the efficient creation and formatting of questionnaires to align with your requirements. Additionally, it supports the simultaneous execution of surveys in multiple languages, ensuring accessibility for a wider audience. It comes equipped with dictionaries for American English, British English, Spanish, French, German, and Dutch, allowing users to address various linguistic needs. Moreover, the software's flexibility and features make it an excellent choice for researchers aiming to optimize their data collection methods, thus enhancing their overall productivity. This comprehensive tool not only simplifies survey administration but also enriches the data analysis process, resulting in more insightful outcomes.

What is Mindcat Surveys?

Mindcat Surveys functions as a robust platform for collecting customer opinions and conducting surveys at various physical service locations, which helps organizations efficiently gather valuable insights. Users can create QR-code surveys that customers access through their smartphones, enabling responses in either Arabic or English without the need for any app installations. As feedback is collected, dashboards deliver real-time analytics on satisfaction metrics, user comments, rating rationales, and trends across different branches. This innovative system is specifically designed for service centers operating in multiple locations, government agencies, clinics, educational institutions, and other public-facing services. Administrators have the capability to manage survey questions, adjust editor permissions, and export data, with seamless integration into reporting tools such as Power BI or Salesforce via an API. Mindcat Surveys can be offered as a vendor-hosted software-as-a-service (SaaS) solution or implemented directly on the client’s own infrastructure. The pricing model is determined by the number of editor accounts and branches, with an initial setup fee involved. Additionally, the platform’s user interface and survey functionalities are crafted to be accessible in both English and Arabic, which broadens its appeal to a diverse audience. This bilingual feature significantly enhances user experience and fosters more thorough feedback from a wider range of customers, ultimately improving service quality and customer satisfaction. With its comprehensive capabilities, Mindcat Surveys stands out as an essential tool for organizations looking to optimize their feedback collection processes.

Media

Media

No images available

Integrations Supported

Integrations Supported

Microsoft Power BI
Salesforce

API Availability

API Availability

Has API

Pricing Information

$495 one-time payment

Pricing Information

$26.96/editor/month
1–3 editors: $26.96 (AED/SAR 99) per editor/month; 4–14 editors: $21.78 (AED/SAR 80) per editor/month; 15+ editors: $19.06 (AED/SAR 70) per editor/month. Shared plans have a minimum monthly invoice of AED/SAR 499. A one-time Quick Start fee is AED/SAR 2,500; additional branches cost extra. Annual prepayment receives a 15% discount, but an annual contract is not required to start. VAT is excluded.

Supported Platforms

Windows

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Survey Crafter

Date Founded

2000

Company Location

United States

Company Website

www.surveycrafter.com

Company Facts

Organization Name

Mindcat Technology Consultants FZE

Date Founded

2022

Company Location

United Arab Emirates

Company Website

mindcat.ai

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic

Categories and Features

Survey

Not specified

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