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What is SurveyCXM?

SurveyCXM is a powerful tool that helps gauge Net Promoter Scores, enabling you to identify your most loyal customers effectively. The user-friendly interface streamlines survey creation, allowing for easy customization to meet your unique requirements. This software provides essential insights into customer satisfaction and loyalty, making it an invaluable resource for businesses aiming to enhance their customer relationships. Additionally, the ability to analyze feedback in real-time empowers companies to make informed decisions based on the voice of their customers.

What is Customer Happiness Index?

The advanced predictive analytics tool tailored for telecommunications firms is designed to identify and analyze essential elements that impact Churn, ARPU, CLTV, and NPS. By leveraging state-of-the-art AI and Machine Learning technologies, businesses can seamlessly distribute satisfaction ratings across their entire clientele, leading to more strategic decision-making. Backed by Google Cloud, the CHI platform offers the chance to engage with a data set that reflects real-world telecom data. Users can employ CHI to evaluate the key factors influencing Churn, ARPU, CLTV, and NPS while also recognizing customer segments based on churn risk, potential revenue growth, and NPS. This platform not only enables telecom companies to refine their strategic plans but also cultivates a richer comprehension of customer behavior and preferences, ultimately driving better engagement and loyalty. Additionally, the insights gained from this analysis can significantly enhance customer retention strategies and improve overall service offerings.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

QDegrees Services

Date Founded

2023

Company Location

India

Company Website

www.qdegrees.com

Company Facts

Organization Name

Lynx Analytics

Company Location

Singapore

Company Website

www.lynxanalytics.com/customer-happiness-index

Categories and Features

NPS

Categories and Features

NPS

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

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