SurveyLab Reviews & Ratings

SurveyLab

4.8 out of 5 stars

Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,881 Ratings
    Company Website for SurveyLegend
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • SurveyJS Reviews & Ratings
    4.8 out of 5 stars 64 Ratings
    Company Website for SurveyJS
  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • ThriveSparrow Reviews & Ratings
    4.4 out of 5 stars 43 Ratings
    Company Website for ThriveSparrow
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,194 Ratings
    Company Website for Birdeye
  • WorkTango Reviews & Ratings
    4.7 out of 5 stars 1,554 Ratings
    Company Website for WorkTango
  • Connecteam Reviews & Ratings
    4.6 out of 5 stars 10,756 Ratings
    Company Website for Connecteam

What is SurveyLab?

SurveyLab is a web-based survey tool designed for various departments such as Customer Experience, Marketing, Human Resources, and Digital teams. With a user base exceeding 85,000 clients across 65 countries, it provides features like real-time feedback, multi-user and multi-language capabilities, in addition to sophisticated analytical tools, branding options, and seamless integration. The platform fully supports a range of survey types, including Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback, and Employee Satisfaction, making it a versatile choice for organizations looking to gather insights and improve their services. This comprehensive functionality enables teams to effectively analyze and act upon valuable feedback from their target audiences.

What is Beyond Feedback?

We offer essential insights directly sourced from the primary stakeholders of our clients, notably their customers and employees, which promotes continuous improvement in their strategies and operational capabilities. Our methodology is grounded in practical experience gained from leadership roles in organizations akin to those we assist. With a thorough understanding of our clients' needs, we utilize creative solutions to meet these demands effectively. Our experienced Client Executives serve as the primary connection for our clients, enabling us to deeply comprehend their business landscape and facilitate smooth collaboration. Instead of adopting a one-size-fits-all approach, we customize each project to meet the distinct requirements of our clients. Rather than generating reports laden with data that may remain unutilized, we prioritize the delivery of actionable insights that also carry strategic advantages. Some of our notable services include alerts for service recovery, field reports highlighted by customers, and notifications for employee acknowledgment, all contributing to improved operational performance. Through these efforts, we aim to instigate significant transformations and propel our clients towards success, ultimately fostering a culture of continuous enhancement. By aligning our strategies with their evolving needs, we ensure that the impact of our services is both immediate and lasting.

Media

Media

Integrations Supported

Dropbox
FreshMail
Google Analytics
LiveChat
Mailchimp
Manago AI
Salesforce
Slack
Stackreaction
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$49.00/month
Free Version
Free Trial Offered?

Pricing Information

$2,000 one-time payment

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

SurveyLab

Date Founded

2009

Company Location

Poland

Company Website

www.surveylab.com

Company Facts

Organization Name

Beyond Feedback

Date Founded

2011

Company Location

United States

Company Website

www.beyondfeedback.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Employee Survey

Not specified

Forms Automation

Collaboration
Drag & Drop
Text Editing

Market Research

Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Pre-employment Testing

Customizable Tests
Online Testing
Personality Testing
Real Time Reporting
Skill Testing

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

360 Degree Feedback

Not specified

Customer Satisfaction

Not specified

Employee Survey

Not specified

Survey

Custom Survey URLs
Email Marketing
Question Branching
Question Library
Site Intercept Survey

Popular Alternatives

MultiRater Surveys Reviews & Ratings

MultiRater Surveys

Peoplogica
4.8 out of 5 stars

Popular Alternatives

Sogolytics Reviews & Ratings

Sogolytics

4.7 out of 5 stars
SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com
5.0 out of 5 stars
Spark Chart Reviews & Ratings

Spark Chart

4.9 out of 5 stars
SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
SurveyLab Reviews & Ratings

SurveyLab

4.8 out of 5 stars
Surveyed Reviews & Ratings

Surveyed

Spicyfy Ventures