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What is SurveyLab?

SurveyLab is a web-based survey tool designed for various departments such as Customer Experience, Marketing, Human Resources, and Digital teams. With a user base exceeding 85,000 clients across 65 countries, it provides features like real-time feedback, multi-user and multi-language capabilities, in addition to sophisticated analytical tools, branding options, and seamless integration. The platform fully supports a range of survey types, including Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback, and Employee Satisfaction, making it a versatile choice for organizations looking to gather insights and improve their services. This comprehensive functionality enables teams to effectively analyze and act upon valuable feedback from their target audiences.

What is ExpiWell?

ExpiWell has developed an outstanding data collection platform that is widely supported by researchers around the world, successfully addressing the drawbacks of traditional survey methods. By implementing Ecological Momentary Assessment (EMA) and the Experience Sampling Method (ESM), it captures real-time data from participants while maintaining excellent levels of engagement. This platform facilitates a thorough observation of participants' experiences through immediate data collection. It fosters enhanced interaction between researchers and participants, which leads to increased involvement in the research endeavors. The incorporation of ESM capabilities transforms research from a static exercise into a dynamic exchange, allowing for effortless participant rewards, community development, and instant feedback. By integrating ESM's advantages with research methods focused on community engagement, ExpiWell enables the cultivation of connections, the encouragement of social support, and the improvement of engagement within the participant community. This cutting-edge strategy equips researchers with the tools necessary to provide timely solutions that can effectively drive meaningful transformations within their organizations or communities. Furthermore, ExpiWell is at the forefront of changing how data is gathered and leveraged in research, setting the stage for results with greater significance and impact. As a result, researchers can anticipate not only improved data quality but also a more enriched experience for participants involved in their studies.

Media

Media

Integrations Supported

Dropbox
FreshMail
Google Analytics
LiveChat
Mailchimp
Manago AI
Salesforce
Slack
Stackreaction
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$49.00/month
Free Version
Free Trial Offered?

Pricing Information

Free
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

SurveyLab

Date Founded

2009

Company Location

Poland

Company Website

www.surveylab.com

Company Facts

Organization Name

ExpiWell

Company Location

United States

Company Website

www.expiwell.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Employee Survey

Not specified

Forms Automation

Collaboration
Drag & Drop
Text Editing

Market Research

Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Pre-employment Testing

Customizable Tests
Online Testing
Personality Testing
Real Time Reporting
Skill Testing

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Forms Automation

Not specified

Market Research

Not specified

Survey

Not specified

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