SurveyLab Reviews & Ratings

SurveyLab

4.8 out of 5 stars
Nfield Reviews & Ratings

Nfield

4.0 out of 5 stars

Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 1 Rating

Total 4 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 4 out of 5 stars

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What is SurveyLab?

SurveyLab is a web-based survey tool designed for various departments such as Customer Experience, Marketing, Human Resources, and Digital teams. With a user base exceeding 85,000 clients across 65 countries, it provides features like real-time feedback, multi-user and multi-language capabilities, in addition to sophisticated analytical tools, branding options, and seamless integration. The platform fully supports a range of survey types, including Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback, and Employee Satisfaction, making it a versatile choice for organizations looking to gather insights and improve their services. This comprehensive functionality enables teams to effectively analyze and act upon valuable feedback from their target audiences.

What is Nfield?

Welcome to Nfield Online, where making a strong first impression is crucial. Given that respondents often have limited attention spans, our survey software has been crafted to ensure that completing surveys is both straightforward and enjoyable. With visually appealing templates that adapt to various screen sizes, you can expect to receive more completed mobile surveys in a shorter timeframe. You have the option to select from either standard or custom branded themes, allowing you to tailor your surveys to your specific needs. The user-friendly interface simplifies the creation of new online surveys, making it accessible for everyone involved. Our flexible, monthly pricing structure means you only incur costs for completed surveys. The growing prevalence of smartphones and tablets worldwide now provides greater access to survey respondents. Interestingly, market researchers have noted that mobile devices tend to be favored by educated and affluent individuals across all regions. This trend highlights the importance of optimizing surveys for mobile platforms to maximize participation.

Media

Media

Integrations Supported

Dropbox
FreshMail
Google Analytics
LiveChat
Mailchimp
Manago AI
Salesforce
Slack
Stackreaction
Zendesk

Integrations Supported

Microsoft Power BI

API Availability

API Availability

Pricing Information

$49.00/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SurveyLab

Date Founded

2009

Company Location

Poland

Company Website

www.surveylab.com

Company Facts

Organization Name

NIPO Software

Date Founded

1979

Company Location

Netherlands

Company Website

www.niposoftware.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Employee Survey

Not specified

Forms Automation

Collaboration
Drag & Drop
Text Editing

Market Research

Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Pre-employment Testing

Customizable Tests
Online Testing
Personality Testing
Real Time Reporting
Skill Testing

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Market Research

Data Management
Email / Online
Face-to-Face
Panel Management
Sample Management
Survey Management

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