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What is SurveyLab?

SurveyLab is a web-based survey tool designed for various departments such as Customer Experience, Marketing, Human Resources, and Digital teams. With a user base exceeding 85,000 clients across 65 countries, it provides features like real-time feedback, multi-user and multi-language capabilities, in addition to sophisticated analytical tools, branding options, and seamless integration. The platform fully supports a range of survey types, including Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback, and Employee Satisfaction, making it a versatile choice for organizations looking to gather insights and improve their services. This comprehensive functionality enables teams to effectively analyze and act upon valuable feedback from their target audiences.

What is RIWI?

The RIWI platform emerges as a leading option among alternative survey and sampling techniques. Through our state-of-the-art web-intercept technologies and cutting-edge survey tools, we enable researchers to reach millions of diverse respondents, including first-time survey participants, elusive populations, and individuals in remote regions. By examining a broad spectrum of web traffic, our platform can quickly and accurately link relevant samples to surveys, free from geographic constraints. Our unique and validated web intercept technologies, such as Random Domain Intercept Technology (RDIT), allow for the rapid collection and analysis of substantial samples that represent a wide variety of genuinely randomized human opinions and perceptions. We provide both anonymous surveys and those that include personally identifiable information (PII) to actively engaged web users. Our commitment to enhancing user engagement and retention is bolstered by years of experience, rigorous testing, and continuous innovation, resulting in an exceptional online survey experience. We prioritize both speed and precision, ensuring our surveys are finely tuned for smooth functionality across all device platforms, which ultimately boosts the quality and trustworthiness of the data gathered. Every phase of our methodology is meticulously crafted to assist researchers in efficiently deriving valuable insights, fostering a more informed understanding of public sentiment and behavior. Moreover, our adaptable approach allows us to stay ahead in the rapidly evolving field of online research.

Media

Media

Integrations Supported

Dropbox
FreshMail
Google Analytics
LiveChat
Mailchimp
Manago AI
Salesforce
Slack
Stackreaction
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$49.00/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyLab

Date Founded

2009

Company Location

Poland

Company Website

www.surveylab.com

Company Facts

Organization Name

RIWI

Company Location

United States

Company Website

riwi.com/technology/

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Employee Survey

Not specified

Forms Automation

Collaboration
Drag & Drop
Text Editing

Market Research

Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Pre-employment Testing

Customizable Tests
Online Testing
Personality Testing
Real Time Reporting
Skill Testing

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Consumer Data

Not specified

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