SurveyLab Reviews & Ratings

SurveyLab

4.8 out of 5 stars

Ratings and Reviews 13 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,089 Ratings
    Company Website for SurveySparrow
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,881 Ratings
    Company Website for SurveyLegend
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • SurveyJS Reviews & Ratings
    4.8 out of 5 stars 64 Ratings
    Company Website for SurveyJS
  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • ThriveSparrow Reviews & Ratings
    4.4 out of 5 stars 43 Ratings
    Company Website for ThriveSparrow
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,194 Ratings
    Company Website for Birdeye
  • WorkTango Reviews & Ratings
    4.7 out of 5 stars 1,554 Ratings
    Company Website for WorkTango
  • Connecteam Reviews & Ratings
    4.6 out of 5 stars 10,756 Ratings
    Company Website for Connecteam

What is SurveyLab?

SurveyLab is a web-based survey tool designed for various departments such as Customer Experience, Marketing, Human Resources, and Digital teams. With a user base exceeding 85,000 clients across 65 countries, it provides features like real-time feedback, multi-user and multi-language capabilities, in addition to sophisticated analytical tools, branding options, and seamless integration. The platform fully supports a range of survey types, including Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback, and Employee Satisfaction, making it a versatile choice for organizations looking to gather insights and improve their services. This comprehensive functionality enables teams to effectively analyze and act upon valuable feedback from their target audiences.

What is Responster?

Create and share engaging surveys in mere minutes to secure an edge over competitors by obtaining real-time, actionable insights. Uphold service excellence across multiple locations by implementing interactive kiosk surveys that resolve common issues such as small text and unresponsive buttons. Happy customers are vital for a successful business, and customer satisfaction surveys play a crucial role in uncovering their preferences, needs, and concerns, allowing you to refine your offerings for your audience. Responster provides you with the essential tools, collaboration features, and control necessary to optimize your feedback processes, addressing everything from customer satisfaction to employee engagement, all within one unified platform. Accessible via any web browser or natively on both Android and iOS devices, Responster guarantees that you can reach your customers wherever they may be located. Additionally, the platform's integrated sharing options allow you to easily promote your surveys on your website and social media, amplifying your engagement capabilities. With Responster, gauging your audience's needs has never been simpler or more effective, ensuring you stay ahead in today’s fast-paced market. By leveraging these insights, you can make informed decisions that drive your business forward.

Media

Media

Integrations Supported

Dropbox
FreshMail
Google Analytics
LiveChat
Mailchimp
Manago AI
Salesforce
Slack
Stackreaction
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

$49.00/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyLab

Date Founded

2009

Company Location

Poland

Company Website

www.surveylab.com

Company Facts

Organization Name

Responster

Date Founded

2012

Company Location

Sweden

Company Website

www.responster.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Employee Survey

Not specified

Forms Automation

Collaboration
Drag & Drop
Text Editing

Market Research

Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Pre-employment Testing

Customizable Tests
Online Testing
Personality Testing
Real Time Reporting
Skill Testing

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Site Intercept Survey
Skip Logic

Popular Alternatives

MultiRater Surveys Reviews & Ratings

MultiRater Surveys

Peoplogica
4.8 out of 5 stars

Popular Alternatives

SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com
5.0 out of 5 stars
SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
InfoWiz Reviews & Ratings

InfoWiz

Infonautics
Surveyed Reviews & Ratings

Surveyed

Spicyfy Ventures
SurveyLab Reviews & Ratings

SurveyLab

4.8 out of 5 stars