Ratings and Reviews 13 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    2,976 Ratings
    Company Website
  • SurveyLegend Reviews & Ratings
    1,810 Ratings
    Company Website
  • Jotform Reviews & Ratings
    6,225 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    862 Ratings
    Company Website
  • Titan Reviews & Ratings
    357 Ratings
    Company Website
  • Riddle Quiz Maker Reviews & Ratings
    95 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,121 Ratings
    Company Website
  • Spidergap Reviews & Ratings
    113 Ratings
    Company Website
  • Connecteam Reviews & Ratings
    3,625 Ratings
    Company Website
  • ThriveSparrow Reviews & Ratings
    12 Ratings
    Company Website

What is SurveyLab?

SurveyLab is a web-based survey tool designed for various departments such as Customer Experience, Marketing, Human Resources, and Digital teams. With a user base exceeding 85,000 clients across 65 countries, it provides features like real-time feedback, multi-user and multi-language capabilities, in addition to sophisticated analytical tools, branding options, and seamless integration. The platform fully supports a range of survey types, including Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback, and Employee Satisfaction, making it a versatile choice for organizations looking to gather insights and improve their services. This comprehensive functionality enables teams to effectively analyze and act upon valuable feedback from their target audiences.

What is Skeepers?

Our all-encompassing SaaS solution tackles every dimension of Customer Engagement, including management, marketing activation, and the measurement of ROI. We help brands foster a revitalized and cohesive relationship with their customers, which is essential for success in today's consumer-oriented environment. Our offerings are specifically crafted to strengthen the bond between businesses and their audiences, turning customer interactions into lucrative opportunities. We enable organizations to collect and leverage customer insights, allowing for informed, data-driven strategies that facilitate business advancement. By utilizing our integrated platform, companies can effectively gather and analyze customer feedback, transforming their clientele into priceless resources. Moreover, our technology employs artificial intelligence to boost sales both online and in physical retail spaces. Through our services, businesses can engage their target audience by executing tailored marketing campaigns across a variety of channels. We also provide an innovative platform for hosting live shopping experiences and personal sessions via live video streaming, which can be integrated into e-commerce sites and social media, further enriching customer engagement and sales opportunities. This comprehensive strategy not only keeps your brand relevant but also strengthens its presence in a rapidly changing marketplace, ensuring you adapt and thrive. Ultimately, our platform equips you with the tools necessary to navigate the complexities of modern customer relationships with confidence and efficiency.

Media

Media

Integrations Supported

BigCommerce
Dropbox
FreshMail
Google Analytics
LiveChat
Magento
Mailchimp
PrestaShop
Primeur
SALESmanago
Salesforce
Salesforce Commerce Cloud
Shopify
Slack
Stackreaction
WooCommerce
Zendesk

Integrations Supported

BigCommerce
Dropbox
FreshMail
Google Analytics
LiveChat
Magento
Mailchimp
PrestaShop
Primeur
SALESmanago
Salesforce
Salesforce Commerce Cloud
Shopify
Slack
Stackreaction
WooCommerce
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$49.00/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveyLab

Date Founded

2009

Company Location

Poland

Company Website

www.surveylab.com

Company Facts

Organization Name

Skeepers

Date Founded

2012

Company Location

France

Company Website

skeepers.io/en/

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Forms Automation

Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

Pre-employment Testing

Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Popular Alternatives

Popular Alternatives

SurveyOL Reviews & Ratings

SurveyOL

SurveyOL.com