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What is SurveyMonkey?

A key player in the field of survey solutions, handling an impressive 20 million inquiries daily, can help you maintain a competitive edge by authentically understanding your customers' viewpoints. Engaging with customers through satisfaction surveys allows you to connect with them at various touchpoints, uncovering their wants, needs, and expectations. By utilizing employee feedback, you can directly measure the effectiveness of your strategies and identify areas for improvement. Whether you are assessing workforce satisfaction, conducting thorough evaluations, or distributing compliance surveys, insights from employee surveys are invaluable for anyone in HR or leadership roles. You can easily tap into global opinions, as market research surveys streamline the feedback collection process from both existing and prospective customers, while also enabling you to assess concepts and gauge brand awareness. Join the ranks of the 98% of Fortune 500 companies that rely on SurveyMonkey for insights driven by the collective voice of the people. With tools that allow you to analyze trends and preferences effectively, you can make well-informed decisions that propel your success even further. By leveraging these insights, organizations can better align their strategies with customer expectations and significantly enhance their overall performance.

What is SmartQ-IVR?

SmartQ-IVR VoIPâ„¢ is widely adopted by educational institutions, market research companies, clinical research organizations (CROs), political polling firms, and leading Fortune 500 companies. This adaptable platform supports universities in conducting studies on behavioral health, aids market analysts in collecting consumer insights, assists CROs with managing participants and randomization processes, and facilitates effective data collection for political surveys and large enterprises. It streamlines the data-gathering process through customizable surveys that incorporate branching logic, scoring mechanisms, progress tracking, and automated email alerts. Users can collect data efficiently using only SmartQ-IVR VoIP and a regular phone, eliminating the need for specialized training or programming expertise. The intuitive "point-and-click" interface allows for rapid survey creation and adjustments while requiring minimal technological resources. Furthermore, TeleSage SmartQ VoIP presents a more budget-friendly alternative to traditional, high-cost interactive voice response (IVR) solutions, thus broadening its accessibility to a larger audience. The combination of cost-effectiveness and robust functionality makes SmartQ-IVR VoIPâ„¢ a favored option for data collection across numerous sectors, enhancing the overall efficiency of research initiatives. Overall, it represents a significant advancement in how organizations gather and analyze data.

Media

Media

Integrations Supported

Act!
CleverX
ClicData
CorralData
Datameer
Eventcombo
Join It
Mindspun
Pure360
QPage
Salesforce
SportsPlus
Surfsite
WaitWell
WordPress
Wrike
iDashboards
me&u
theEMPLOYEEapp

API Availability

API Availability

Pricing Information

$25 per user per month

Pricing Information

$5000 one-time payment

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

SurveyMonkey

Date Founded

1999

Company Location

United States

Company Website

www.surveymonkey.com

Company Facts

Organization Name

TeleSage

Company Location

United States

Company Website

telesage.com/smartq-ivr/

Categories and Features

Customer Feedback

Not specified

Employee Survey

Not specified

Forms Automation

Not specified

Market Research

Data Management
Email / Online
Paper-Based
Statistical Analysis
Survey Management

NPS

Not specified

Online Quiz Makers

Not specified

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Online Polling
Skip Logic
Supports Audio / Images / Video

Survey

Custom Survey URLs
Email Marketing

Categories and Features

Behavioral Health

Not specified

Survey

Email Marketing
Question Branching
Question Library

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