Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    4.3 out of 5 stars 3,092 Ratings
    Company Website for SurveySparrow
  • Jotform Reviews & Ratings
    4.6 out of 5 stars 9,009 Ratings
    Company Website for Jotform
  • Sogolytics Reviews & Ratings
    4.7 out of 5 stars 869 Ratings
    Company Website for Sogolytics
  • SurveyLegend Reviews & Ratings
    4.5 out of 5 stars 1,882 Ratings
    Company Website for SurveyLegend
  • SurveyJS Reviews & Ratings
    4.8 out of 5 stars 64 Ratings
    Company Website for SurveyJS
  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,195 Ratings
    Company Website for Birdeye
  • GWI Reviews & Ratings
    4.4 out of 5 stars 201 Ratings
    Company Website for GWI
  • Titan Reviews & Ratings
    4.9 out of 5 stars 378 Ratings
    Company Website for Titan
  • ChatD&B Reviews & Ratings
    Company Website for ChatD&B
  • BrandMail Reviews & Ratings
    4.9 out of 5 stars 332 Ratings
    Company Website for BrandMail

What is SurveySensum?

Gain a comprehensive understanding of the critical touchpoints throughout the customer journey, and take proactive measures to enhance overall customer satisfaction. To pinpoint potential obstacles and elevate customer service, it is essential to assess every interaction with clients. Additionally, gauge the likelihood of customers and employees endorsing your products or services. Focus on identifying the most urgent challenges and rank your responses accordingly. Evaluate how user-friendly your product or service experience is to uncover any friction points that need addressing. Recognize that customer sentiment varies at each stage of their journey, and it is crucial to gather feedback more frequently than just once a month. By collecting insights after each transaction, you can easily detect the touchpoints most in need of improvement. Employ text analysis to delve into the open-ended feedback from those interactions, enabling you to uncover the underlying causes of any friction experienced by customers and inform your strategy for enhancements. This ongoing process will help you create a more seamless experience for your clientele, ultimately fostering loyalty and satisfaction.

What is Q-Fi Surveys?

The Standard and Classic Editor empowers both technical and non-technical users to effortlessly design complex surveys. With the ability to quickly add advanced question types, users can integrate qualitative and quantitative approaches without difficulty. The platform simplifies the personalization of visual elements, guaranteeing that surveys are fully optimized for mobile users, and it also includes a Mobile Emulator for testing on various devices. This tool is particularly effective for studies that demand vibrant visuals and a variety of interactive features. It boasts exclusive built-in question types such as video open-ends, concept testing, heat maps, and virtual shopping carts, which enhance the survey experience. Unlimited expansion is made possible through standard open-source programming languages, allowing for deep customization to meet specific needs. Furthermore, the new Video-analyzer tool presents an innovative way to capture users' emotional reactions, incorporating interactive feedback buttons that let respondents share their feelings while viewing a video. In addition to these features, the platform offers geolocation tracking, device reporting, quota management, and frequency analysis, enabling users to easily produce polished, professional reports. This extensive array of tools not only covers every facet of survey creation and analysis but also significantly streamlines the research process, making it an essential asset for academics and professionals alike. Thus, it stands out as a comprehensive solution for anyone looking to gather insightful data efficiently.

Media

Media

Integrations Supported

Freshchat
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
WhatsApp
Zapier
Zendesk

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$99 per month
Free Version

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SurveySensum

Date Founded

2018

Company Location

India

Company Website

www.surveysensum.com

Company Facts

Organization Name

Q-Fi Solutions

Date Founded

2011

Company Location

Canada

Company Website

qfisolutions.com

Categories and Features

Customer Satisfaction

Not specified

Market Research

Not specified

NPS

Not specified

Survey

Data Analysis Tools
Mobile Survey
Offline Response Collection
Question Library
Site Intercept Survey
Skip Logic

Text Analytics

Not specified

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Face-to-Face
Panel Management
Sample Management
Statistical Analysis
Survey Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

Popular Alternatives

Elvan Reviews & Ratings

Elvan

4.5 out of 5 stars

Popular Alternatives

Delighted Reviews & Ratings

Delighted

Qualtrics