SurveySparrow Reviews & Ratings

SurveySparrow

4.3 out of 5 stars
Company Website for SurveySparrow

Ratings and Reviews 3,089 Ratings

Total 4.5 out of 5 stars
ease 5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 5 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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What is SurveySparrow?

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

What is Culture Amp?

Introducing the premier platform for employee feedback and analytics that stands out globally. This solution makes it effortless to grasp what drives employee engagement, pride, and motivation, while also simplifying their journey from onboarding to retirement. You can swiftly implement our customizable templates or benchmarks to suit your organization’s requirements. Built on research and enriched with insights from professionals at some of the most forward-thinking companies, our platform is data-driven and user-friendly. Our comprehensive approach enables you to assess the current status of Diversity, Equity, and Inclusion (DEI) within your organization, identify key areas of focus, and perform intersectional analyses that inspire actionable change. Compare your organization’s performance with industry standards, gain access to DEI-specific insights and suggestions, and connect with our global community for authentic success stories and knowledge sharing. Having supported thousands of organizations in enhancing their DEI initiatives, our dedicated team of people scientists and support staff is committed to offering research-based recommendations tailored to your needs. By leveraging our platform, you can engage in meaningful conversations that foster an inclusive workplace culture and drive positive change.

Media

Media

Integrations Supported

BambooHR
Slack
Tableau
Airtable
Basecamp
Calendly
Causal
Confluence
Google Analytics
Google Sheets
HubSpot CRM
Integry
Konnectify
Pabbly Connect
Pinterest
Spotify
Teamwork CRM
Wufoo
Zoho Campaigns
monday AI work platform

Integrations Supported

BambooHR
Slack
Tableau

API Availability

Has API

API Availability

Pricing Information

$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version
Free Trial Offered?

Pricing Information

$3,300/year

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SurveySparrow

Date Founded

2017

Company Location

United States

Company Website

surveysparrow.com

Company Facts

Organization Name

Culture Amp

Date Founded

2011

Company Location

United States

Company Website

www.cultureamp.com

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Chatbot

Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Customer Engagement

Analytics
Feedback Collection
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Online Form Builders

Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys

SMS Survey

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

Categories and Features

360 Degree Feedback

Not specified

Company Culture

Not specified

Employee Engagement

Benchmarking
Cultural Alignment
Feedback Management
Goal Management
Performance Management
Pulse Surveys

Employee Experience

Not specified

Employee Feedback

Not specified

Employee Survey

Not specified

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