SurveySparrow
4.3 out of 5 starsRatings and Reviews 3,092 Ratings
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What is SurveySparrow?
An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
What is Emojot?
Your All-Inclusive Approach to Customer-Centric Digital Transformation.
Harness the full potential of customer-centric initiatives with Emojot's all-encompassing platform, crafted to streamline your operations, lower costs, and enhance the customer experience from start to finish.
Emojot’s tailored solutions support every stage of the customer journey, from acquiring new clients to nurturing lasting loyalty, guaranteeing outstanding results in today’s customer-oriented market.
- Enhance Customer Experience: Collect real-time feedback to make crucial adjustments that boost satisfaction and loyalty.
- Bolster Online Presence: Access valuable feedback on customer perceptions across various review platforms to uphold a strong online reputation.
- Boost Revenue: Increase revenue by improving customer retention, spotting upsell opportunities, and promoting brand loyalty.
- Streamline Operations: Optimize business processes to reduce mistakes while improving efficiency, productivity, and overall profit margins.
- Encourage Ongoing Improvement: Leverage data-informed insights to continuously enhance your strategies and respond to changing customer demands, ensuring your business remains competitive and relevant in a dynamic market.
Integrations Supported
ActiveCampaign
Basecamp
Bonusly
Calendly
Firebase
Google Tag Manager
HubSpot CRM
KonnectzIT
Meetup
Microsoft OneDrive
API Availability
Has API
API Availability
Pricing Information
$19.00/month/5,000 responses
We also have different custom pricing for our Customer Experience and 360 Feedback plans. We also offer custom pricing for clients based on requirements
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
SurveySparrow
Date Founded
2017
Company Location
United States
Company Website
surveysparrow.com
Company Facts
Organization Name
Emojot
Date Founded
2014
Company Location
United States
Company Website
emojot.com
Categories and Features
360 Degree Feedback
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Chatbot
Inline Media / Videos
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Engagement
Analytics
Feedback Collection
Live Chat
Video Content
Customer Experience
Action Management
Analytics
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Employee Engagement
Benchmarking
Cultural Alignment
Employee Recognition
Feedback Management
Performance Management
Pulse Surveys
Employee Survey
Not specified
Experience Management
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Market Research
Benchmarking
Data Management
Email / Online
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
NPS
Not specified
Online Form Builders
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Contact Management
Customizable Templates
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video
Categories and Features
360 Degree Feedback
Not specified
Complaint Management
Not specified
Customer Experience
Not specified
Customer Success
Not specified
Employee Survey
Not specified
Experience Management
Not specified
Referral
Not specified
Reputation Management
Not specified
Social Listening
Not specified
Visitor Management
Not specified
Workflow Management
Not specified