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What is SurveySquare?

At SurveySquare, we view online surveys as just the initial step in the ongoing journey of customer feedback. Our cutting-edge ActionTracker™ technology empowers clients to collect responses while also allowing them to track and implement impactful actions. This all-encompassing solution enables you to proactively improve your customer experience. With SurveySquare's online survey software, you can create fully branded surveys utilizing a wide array of over one hundred customizable templates, along with a robust builder for efficient survey creation. Our surveys are crafted to be responsive, ensuring they work flawlessly across all devices, whether responses are collected online or via mobile. You have the option to seamlessly integrate your survey into your website, whether as a dedicated page or a popup, or distribute it through an email campaign, maximizing your reach to customers wherever they may be. Analyzing the collected data is a breeze; simply apply the necessary filters and choose from various chart and graph options tailored to your preferences. Furthermore, you can easily personalize reports by incorporating your branding elements, such as logos, fonts, and colors, resulting in a polished presentation of your insights. Ultimately, by leveraging SurveySquare, you're not just gathering information; you're transforming it into valuable insights that can propel your business to new heights and foster deeper connections with your customer base. This holistic approach ensures that every piece of feedback is an opportunity for growth and improvement.

What is Suggestar?

Suggestar offers a seamless mobile feedback platform designed to boost response rates while providing valuable insights. Whether you're overseeing a single establishment or a network of franchises, Suggestar adapts to meet your specific needs. Contact us to discover how we can support your business requirements effectively. Our team is ready to guide you through the features we provide. You can personalize the sequence of your survey questions or randomize them in real-time, ensuring a fast and intuitive experience that promotes high participation without relying on incentives. Participants can respond with “No, Maybe, or Sure,” followed by an open-ended prompt that encourages them to share their thoughts in detail. For businesses with multiple locations, it's possible to create unique survey links that allow for efficient analysis and comparison of performance across different sites, ensuring you receive tailored insights based on each venue's feedback. This method not only boosts engagement but also enables you to fine-tune your strategies informed by direct customer feedback, ultimately enhancing your overall service quality and customer satisfaction. Engaging with Suggestar means you’re prioritizing the voices of your customers, paving the way for continuous improvement.

Media

Media

Integrations Supported

FieldOPS

Integrations Supported

API Availability

API Availability

Pricing Information

$19.95 per month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

SurveySquare.com

Date Founded

2004

Company Location

United States

Company Website

www.surveysquare.com

Company Facts

Organization Name

Suggestar

Date Founded

2012

Company Location

Canada

Company Website

www.suggestar.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Paper Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Library
Supports Audio / Images / Video

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