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What is SurveyTrax?

The SurveyTrax Assessment tool offers a seamless integration with TraxSolutions, allowing users to create, implement, and analyze a wide range of surveys and assessments with ease. By leveraging these surveys, organizations can gather crucial insights that aid in making informed program management choices and assess the effectiveness of their impact on the communities they engage with. The platform is equipped with features such as branching logic, support for multiple languages, a variety of metrics, and numerous question and response formats. Users have the option to customize existing templates or create entirely new surveys that fit their specific requirements. Furthermore, the tool enables organizations to evaluate their impact through pre- and post-program analyses, which are essential for conducting repeated measures and performing statistical assessments. Anonymous submissions are also supported, ensuring that sensitive personal data remains protected. This adaptable system encompasses a wide variety of question types, including True/False, Yes/No, multiple-choice, numeric responses, rating scales, sliders, Likert Scales, rank ordering, and many others, making it an essential tool for thorough data collection. By utilizing these advanced features, organizations can significantly enhance their understanding of participant feedback, ultimately leading to improved services and outcomes for those they serve. As a result, the importance of such tools in driving organizational growth and community impact cannot be overstated.

What is Suggestar?

Suggestar offers a seamless mobile feedback platform designed to boost response rates while providing valuable insights. Whether you're overseeing a single establishment or a network of franchises, Suggestar adapts to meet your specific needs. Contact us to discover how we can support your business requirements effectively. Our team is ready to guide you through the features we provide. You can personalize the sequence of your survey questions or randomize them in real-time, ensuring a fast and intuitive experience that promotes high participation without relying on incentives. Participants can respond with “No, Maybe, or Sure,” followed by an open-ended prompt that encourages them to share their thoughts in detail. For businesses with multiple locations, it's possible to create unique survey links that allow for efficient analysis and comparison of performance across different sites, ensuring you receive tailored insights based on each venue's feedback. This method not only boosts engagement but also enables you to fine-tune your strategies informed by direct customer feedback, ultimately enhancing your overall service quality and customer satisfaction. Engaging with Suggestar means you’re prioritizing the voices of your customers, paving the way for continuous improvement.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

nFocus Solutions

Company Location

United States

Company Website

www.nfocus.com/surveytrax/

Company Facts

Organization Name

Suggestar

Date Founded

2012

Company Location

Canada

Company Website

www.suggestar.com

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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