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What is Surveyapp?

You now have access to the fastest and most straightforward way to gather invaluable insights from your customers and team members. Initiating this process takes mere minutes, allowing you to join thousands of organizations that are enhancing their customer engagement and employee happiness. You can swiftly collect feedback using a tablet or a specialized device, even when you are not connected to the internet. This adaptable system enables you to gather data in diverse environments, whether you are interested in understanding customer feedback, generating leads at an exhibition, conducting market research on-site, or performing evaluations in real-time. You can also send out personalized email surveys to quickly assess the sentiments of both your customers and staff. Effortlessly track key experience metrics such as NPS, eNPS, CSAT, and customer effort scores. Make use of SurveyKiosk, a robust and scalable platform that captures immediate feedback at pivotal moments during the customer journey. Gaining insights into what drives customer and employee satisfaction or dissatisfaction will allow you to implement informed enhancements that contribute to your success. By adopting this strategy, your organization will be equipped to adapt flexibly and excel in an increasingly competitive environment, thereby ensuring long-term sustainability and growth.

What is Affiniv?

Affiniv is a platform dedicated to improving customer experiences by allowing businesses to collect key metrics like NPS, CSAT, and overall feedback, while harnessing AI technology to analyze this information and generate valuable insights for growth. Our solution empowers users to effortlessly create surveys and distribute them through multiple channels, such as Email, WhatsApp, and Web-Embed, and then assess the feedback using our sophisticated AI-powered dashboard. Organizations utilize these insights to improve their existing products, innovate new ideas, and turn disgruntled customers into enthusiastic supporters. What sets Affiniv apart is its cost-effectiveness, intuitive design, and tailored onboarding assistance. As a self-funded SaaS company, we are committed to delivering an exceptional product that focuses on enhancing the customer experience for our diverse global clientele, ensuring every interaction is a step towards their success. Moreover, we strive to foster enduring relationships between brands and their customers, creating a positive cycle of engagement and loyalty.

Media

Media

No images available

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Microsoft Teams
ServiceNow
Slack

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Salesforce
Shopify
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$23.99 per month
Billed annually
Free Version
Free Trial Offered?

Pricing Information

$99
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Surveyapp

Company Location

United Kingdom

Company Website

www.surveyapp.io

Company Facts

Organization Name

Affiniv

Date Founded

2021

Company Location

United States

Company Website

affiniv.com

Categories and Features

Customer Satisfaction

Analytics
Call Reporting
Survey Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Survey

Not specified

NPS

Not specified

Survey

Data Analysis Tools
Offline Response Collection
Question Branching
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Experience

Not specified

Employee Survey

Not specified

NPS

Not specified

Survey

Not specified

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