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What is Surveyapp?

You now have access to the fastest and most straightforward way to gather invaluable insights from your customers and team members. Initiating this process takes mere minutes, allowing you to join thousands of organizations that are enhancing their customer engagement and employee happiness. You can swiftly collect feedback using a tablet or a specialized device, even when you are not connected to the internet. This adaptable system enables you to gather data in diverse environments, whether you are interested in understanding customer feedback, generating leads at an exhibition, conducting market research on-site, or performing evaluations in real-time. You can also send out personalized email surveys to quickly assess the sentiments of both your customers and staff. Effortlessly track key experience metrics such as NPS, eNPS, CSAT, and customer effort scores. Make use of SurveyKiosk, a robust and scalable platform that captures immediate feedback at pivotal moments during the customer journey. Gaining insights into what drives customer and employee satisfaction or dissatisfaction will allow you to implement informed enhancements that contribute to your success. By adopting this strategy, your organization will be equipped to adapt flexibly and excel in an increasingly competitive environment, thereby ensuring long-term sustainability and growth.

What is Arnold?

Revamping Employee Surveys for Today's Work Environment. Seamlessly manage employee surveys and efficiently channel results to the right individuals within your organization. Equip your team leaders with valuable insights about their departments, promoting their growth as capable managers. Aid senior management in refining their decision-making practices. But how is this accomplished? Leverage Arnold for continuous dialogues with your employees, transforming their feedback into actionable reports. Experience remarkable response rates, as employees respond positively to Arnold, boasting an average participation level of 75%. The self-service functionality allows you to oversee Arnold easily through your administrative dashboard. With global outreach, Arnold provides local distributors across the globe to support implementation. Dedicated to compliance, Arnold adheres to GDPR standards, ensuring that your compliance team is content with our extensive checklist. You can set up discussions on more than 30 predefined topics with your workforce while retaining the flexibility to customize conversations as needed. Initiate chat invitations effortlessly by uploading or copying and pasting your employee roster into Arnold, thereby nurturing an environment of transparent communication. This approach not only enhances employee engagement but also fosters a culture of feedback that is vital for organizational growth.

Media

Media

Integrations Supported

AnimaRender
HubSpot CRM
HubSpot Customer Platform
Mari
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack

Integrations Supported

AnimaRender
HubSpot CRM
HubSpot Customer Platform
Mari
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack

API Availability

Has API

API Availability

Has API

Pricing Information

$23.99 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Surveyapp

Company Location

United Kingdom

Company Website

www.surveyapp.io

Company Facts

Organization Name

LMO

Date Founded

2017

Company Location

Czech Republic

Company Website

www.arnold-robot.eu

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

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