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What is Surveyapp?

You now have access to the fastest and most straightforward way to gather invaluable insights from your customers and team members. Initiating this process takes mere minutes, allowing you to join thousands of organizations that are enhancing their customer engagement and employee happiness. You can swiftly collect feedback using a tablet or a specialized device, even when you are not connected to the internet. This adaptable system enables you to gather data in diverse environments, whether you are interested in understanding customer feedback, generating leads at an exhibition, conducting market research on-site, or performing evaluations in real-time. You can also send out personalized email surveys to quickly assess the sentiments of both your customers and staff. Effortlessly track key experience metrics such as NPS, eNPS, CSAT, and customer effort scores. Make use of SurveyKiosk, a robust and scalable platform that captures immediate feedback at pivotal moments during the customer journey. Gaining insights into what drives customer and employee satisfaction or dissatisfaction will allow you to implement informed enhancements that contribute to your success. By adopting this strategy, your organization will be equipped to adapt flexibly and excel in an increasingly competitive environment, thereby ensuring long-term sustainability and growth.

What is Happyforce?

Happyforce is a platform designed to facilitate anonymous and candid feedback, creating a continuous dialogue between employees and their managers on important issues. It compiles a range of feedback types, such as Recognition, Gratitude, Suggestions, Areas for Improvement, and overall insights. This forward-thinking system allows for the detection of relevant topics and processes via real-time data analysis, enabling managers to focus on enhancing workplace practices effectively. By promoting honest and transparent communication, Happyforce fortifies the bond between organizations and their employees. Accessible through a mobile application, it provides a simple and anonymous user experience akin to social media, all while maintaining complete transparency. This method supports companies in developing a more open and resilient organizational culture. How does it achieve such an impact? It does so with a user-centric app that motivates employees to participate daily, sharing their emotions and perspectives. The operational framework is built on four key elements, all integrated within the same platform, ensuring a seamless experience for every user. Moreover, this holistic approach not only enhances employee engagement but also drives meaningful change within the organization.

Media

Media

Integrations Supported

Microsoft Teams
Slack
HubSpot CRM
HubSpot Customer Platform
Salesforce
ServiceNow
Shopify

Integrations Supported

Microsoft Teams
Slack
HubSpot CRM
HubSpot Customer Platform
Salesforce
ServiceNow
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$23.99 per month
Free Trial Offered?
Free Version

Pricing Information

€100 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Surveyapp

Company Location

United Kingdom

Company Website

www.surveyapp.io

Company Facts

Organization Name

Happyforce

Date Founded

2014

Company Location

Spain

Company Website

myhappyforce.com/en/

Categories and Features

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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