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What is Surveyapp?

You now have access to the fastest and most straightforward way to gather invaluable insights from your customers and team members. Initiating this process takes mere minutes, allowing you to join thousands of organizations that are enhancing their customer engagement and employee happiness. You can swiftly collect feedback using a tablet or a specialized device, even when you are not connected to the internet. This adaptable system enables you to gather data in diverse environments, whether you are interested in understanding customer feedback, generating leads at an exhibition, conducting market research on-site, or performing evaluations in real-time. You can also send out personalized email surveys to quickly assess the sentiments of both your customers and staff. Effortlessly track key experience metrics such as NPS, eNPS, CSAT, and customer effort scores. Make use of SurveyKiosk, a robust and scalable platform that captures immediate feedback at pivotal moments during the customer journey. Gaining insights into what drives customer and employee satisfaction or dissatisfaction will allow you to implement informed enhancements that contribute to your success. By adopting this strategy, your organization will be equipped to adapt flexibly and excel in an increasingly competitive environment, thereby ensuring long-term sustainability and growth.

What is Opinionmeter?

Convert feedback and operational metrics into actionable insights that can inform decision-making. Collect feedback, assess it, make comparisons, and effectively implement these insights to drive improvements. Over 9 million surveys, forms, and sensory evaluations have been conducted across a range of industries including Customer Experience, Employee Engagement, and Patient Experience. By identifying problems and taking necessary corrective actions, organizations can eliminate uncertainty. It is essential to tackle Compliance, Risk Assessment, Audits, and other critical areas to ensure smooth operations. Regular data collection enables quick identification and resolution of safety and compliance issues. Employ sensory evaluation ballots to improve the data collection and analytics process tailored for the Food, Beverage, and Consumer Goods sectors. Harnessing these insights empowers organizations to not only enhance performance but also to cultivate a mindset focused on continuous growth and development. Ultimately, this approach leads to more informed strategies and better overall outcomes.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack

Integrations Supported

Remark Classic OMR

API Availability

Has API

API Availability

Pricing Information

$23.99 per month
Billed annually
Free Version
Free Trial Offered?

Pricing Information

$95.00/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Surveyapp

Company Location

United Kingdom

Company Website

www.surveyapp.io

Company Facts

Organization Name

Opinionmeter

Date Founded

1991

Company Location

United States

Company Website

www.opinionmeter.com

Categories and Features

Customer Satisfaction

Analytics
Call Reporting
Survey Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Survey

Not specified

NPS

Not specified

Survey

Data Analysis Tools
Offline Response Collection
Question Branching
Skip Logic
Supports Audio / Images / Video

Categories and Features

Employee Survey

Not specified

Patient Experience

Not specified

Survey

Custom Survey URLs
Email Marketing
Question Branching
Question Library

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