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What is Surveyapp?

You now have access to the fastest and most straightforward way to gather invaluable insights from your customers and team members. Initiating this process takes mere minutes, allowing you to join thousands of organizations that are enhancing their customer engagement and employee happiness. You can swiftly collect feedback using a tablet or a specialized device, even when you are not connected to the internet. This adaptable system enables you to gather data in diverse environments, whether you are interested in understanding customer feedback, generating leads at an exhibition, conducting market research on-site, or performing evaluations in real-time. You can also send out personalized email surveys to quickly assess the sentiments of both your customers and staff. Effortlessly track key experience metrics such as NPS, eNPS, CSAT, and customer effort scores. Make use of SurveyKiosk, a robust and scalable platform that captures immediate feedback at pivotal moments during the customer journey. Gaining insights into what drives customer and employee satisfaction or dissatisfaction will allow you to implement informed enhancements that contribute to your success. By adopting this strategy, your organization will be equipped to adapt flexibly and excel in an increasingly competitive environment, thereby ensuring long-term sustainability and growth.

What is Simplesat?

Simplesat offers a simple and enjoyable platform for customers to share their feedback regarding their CSAT (Customer Satisfaction Test) and NPS (Net Promoter Score). With integrations available for platforms such as ConnectWise, Zendesk, Autotask, Salesforce, Freshdesk, and HubSpot, you can seamlessly gather customer satisfaction insights. Additionally, you can incorporate the customer survey into your email signature, allowing for direct feedback collection through Simplesat. This centralized storage of all feedback facilitates straightforward analysis and actionable insights for your team, enhancing your customer relationship management efforts. By streamlining the process, Simplesat empowers businesses to better understand their customers' needs and improve overall satisfaction levels.

Media

Media

Integrations Supported

Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack
HubSpot CRM

Integrations Supported

Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack
CodeTwo Email Signatures 365
Datto RMM
Datto Workplace
Dropbox
Easyflow
Freshservice
HappySat
Jira Service Management
Kaseya VSA
Kustomer
Mailchimp
Microsoft Outlook
RangerMSP
Spiceworks MSP

API Availability

Has API

API Availability

Has API

Pricing Information

$23.99 per month
Billed annually
Free Version
Free Trial Offered?

Pricing Information

$99/month
All inclusive pricing - Unlimited customers, users, and surveys.
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Surveyapp

Company Location

United Kingdom

Company Website

www.surveyapp.io

Company Facts

Organization Name

Pronto Holdings

Date Founded

2016

Company Location

United States

Company Website

www.simplesat.io

Categories and Features

Customer Satisfaction

Analytics
Call Reporting
Survey Management

Employee Engagement

Feedback Management
Pulse Surveys

Employee Survey

Not specified

NPS

Not specified

Survey

Data Analysis Tools
Offline Response Collection
Question Branching
Skip Logic
Supports Audio / Images / Video

Categories and Features

Customer Feedback

Not specified

Customer Satisfaction

Analytics
Feedback Collection
Survey Management

NPS

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey

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