Spark Chart Reviews & Ratings

Spark Chart

4.9 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 7 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 5 out of 5 stars
support 5 out of 5 stars

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What is Surveyed?

Elevate your product assessments by integrating authentic video and text feedback from real customers. Begin by outlining the metadata for your survey, clarifying the type of questionnaire you will use and whether you will solicit video or text responses. After providing a thorough description of the product you want to evaluate, you can extend invitations to your entire user base as many times as necessary. Upon gathering the desired feedback, you have the option to create individual videos for each reviewer or to consolidate their responses into a single, cohesive video, based on what suits your needs best. Utilizing video surveys significantly enriches your comprehension of customer emotions, offering insights that exceed those obtained from conventional text surveys. We categorize feedback into positive and negative segments using sentiment analysis, giving you a clear perspective on customer viewpoints. Participants can conveniently share their thoughts through our user-friendly app or website, both designed to ensure smooth functionality. Our commitment to security is paramount, effectively safeguarding your data from any unauthorized access right from the beginning. This innovative method not only strengthens your connection with customers but also provides invaluable insights into their experiences, fostering a deeper understanding of their needs and preferences. By adapting to this approach, you position your brand to thrive in a competitive landscape.

What is Spark Chart?

Business leaders and consultants can utilize specialized software to design and launch a wide variety of professional surveys. This tool fosters engagement among employees and teams, allowing them to share insights and feedback that can enhance overall performance. It's also essential for capturing customer opinions, which can then be disseminated to relevant stakeholders. The Net Promoter Score (NPS) serves as a valuable metric for gauging customer loyalty towards a brand, product, or service. Additionally, 360-degree feedback provides a comprehensive evaluation of how leaders are viewed, helping to pinpoint their strengths and areas for growth. By actively listening to others and facilitating brainstorming sessions, new ideas can flourish. To gain valuable insights into market dynamics and prospective customers, conducting thorough research is crucial. Furthermore, survey specialists are on hand around the clock to offer guidance and assistance, ensuring that users maximize the utility of the software. This comprehensive support system makes it easier for businesses to adapt and evolve in a competitive landscape.

Media

Media

Integrations Supported

Facebook
WhatsApp
X (Twitter)

Integrations Supported

Slack
Wufoo
Zapier

API Availability

Has API

API Availability

Pricing Information

$49.99 per month
Free Version

Pricing Information

$25/month
Unlimited projects and custom branding included. Survey templates, any language
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Spicyfy Ventures

Date Founded

2018

Company Location

United States

Company Website

surveyed.live/

Company Facts

Organization Name

Spark Chart

Date Founded

2016

Company Location

Australia

Company Website

www.sparkchart.com

Categories and Features

360 Degree Feedback

Not specified

Customer Experience

Feedback Management
Sentiment Analysis
Survey Management

Customer Satisfaction

Survey Management

Market Research

Survey Management

NPS

Not specified

Polling

Not specified

Review Management

Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Survey

Not specified

Categories and Features

360 Degree Feedback

Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Employee Engagement

Feedback Management
Performance Management
Pulse Surveys

Employee Survey

Not specified

Market Research

Benchmarking
Data Management
Email / Online
Panel Management
Sample Management
Statistical Analysis
Survey Management

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

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