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What is Surveyed?

Elevate your product assessments by integrating authentic video and text feedback from real customers. Begin by outlining the metadata for your survey, clarifying the type of questionnaire you will use and whether you will solicit video or text responses. After providing a thorough description of the product you want to evaluate, you can extend invitations to your entire user base as many times as necessary. Upon gathering the desired feedback, you have the option to create individual videos for each reviewer or to consolidate their responses into a single, cohesive video, based on what suits your needs best. Utilizing video surveys significantly enriches your comprehension of customer emotions, offering insights that exceed those obtained from conventional text surveys. We categorize feedback into positive and negative segments using sentiment analysis, giving you a clear perspective on customer viewpoints. Participants can conveniently share their thoughts through our user-friendly app or website, both designed to ensure smooth functionality. Our commitment to security is paramount, effectively safeguarding your data from any unauthorized access right from the beginning. This innovative method not only strengthens your connection with customers but also provides invaluable insights into their experiences, fostering a deeper understanding of their needs and preferences. By adapting to this approach, you position your brand to thrive in a competitive landscape.

What is Suggestar?

Suggestar offers a seamless mobile feedback platform designed to boost response rates while providing valuable insights. Whether you're overseeing a single establishment or a network of franchises, Suggestar adapts to meet your specific needs. Contact us to discover how we can support your business requirements effectively. Our team is ready to guide you through the features we provide. You can personalize the sequence of your survey questions or randomize them in real-time, ensuring a fast and intuitive experience that promotes high participation without relying on incentives. Participants can respond with “No, Maybe, or Sure,” followed by an open-ended prompt that encourages them to share their thoughts in detail. For businesses with multiple locations, it's possible to create unique survey links that allow for efficient analysis and comparison of performance across different sites, ensuring you receive tailored insights based on each venue's feedback. This method not only boosts engagement but also enables you to fine-tune your strategies informed by direct customer feedback, ultimately enhancing your overall service quality and customer satisfaction. Engaging with Suggestar means you’re prioritizing the voices of your customers, paving the way for continuous improvement.

Media

Media

Integrations Supported

Facebook
WhatsApp
X (Twitter)

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$49.99 per month
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Spicyfy Ventures

Date Founded

2018

Company Location

United States

Company Website

surveyed.live/

Company Facts

Organization Name

Suggestar

Date Founded

2012

Company Location

Canada

Company Website

www.suggestar.com

Categories and Features

360 Degree Feedback

Not specified

Customer Experience

Feedback Management
Sentiment Analysis
Survey Management

Customer Satisfaction

Survey Management

Market Research

Survey Management

NPS

Not specified

Polling

Not specified

Review Management

Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Survey

Not specified

Categories and Features

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Library
Supports Audio / Images / Video

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