Ratings and Reviews 4 Ratings

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Ratings and Reviews 3 Ratings

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What is SurveyOL?

SurveyOL is a streamlined and effective platform that offers state-of-the-art feedback and communication tools previously accessible only to large enterprises. Users can select from a diverse array of question formats, such as multiple choice, image selection, dropdowns, textboxes, comment boxes, NPS, star ratings, sliders, grids, rankings, uploads, and more. Additionally, it provides over 100 downloadable survey templates to help kickstart your custom surveys. The platform offers extensive customization options, allowing you to adjust color themes and select various fonts and styles to fit your needs. By distributing your surveys through the web, QR codes, and social media, you can significantly boost your response rates. Its powerful analytical features and ability to gather real-time responses ensure that you can adhere to both budgetary and scheduling constraints. Furthermore, SurveyOL makes it simple to export your survey data to multiple formats, including Excel, Word, PowerPoint, or PDF, for easy sharing and analysis. Ultimately, SurveyOL empowers users to make informed decisions based on quality feedback.

What is Clootrack?

Accelerate your response to customer perceptions by identifying and focusing on your most important brand drivers. Compare your brand equity against your competitors while also recognizing new trends emerging in your sector. It is crucial to ensure that your marketing approaches and brand positioning are in sync with prevailing trends while also gaining a deeper understanding of what your customers believe. Effective communication involves connecting with your audience by using their language and recognizing how changes in customer perceptions affect your brand's image. Our analytics platform harnesses the capabilities of Artificial Intelligence to analyze billions of customer opinions from various sources in real-time, bringing to light the topics that resonate most with consumers. Clootrack proficiently distinguishes between impactful reviews and inconsequential comments, while also capturing the emotional significance behind those opinions to clearly identify urgent customer needs. This holistic understanding equips brands to navigate and succeed in an ever-changing market environment, ensuring they remain relevant and responsive to customer demands. Ultimately, being attuned to customer sentiments allows for more tailored strategies that can lead to greater brand loyalty and improved customer satisfaction.

Media

Media

Integrations Supported

Facebook
Google Analytics
LinkedIn
Salesforce
X (Twitter)

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$19 per month
Basic plan includes incomparable features such as Unlimited surveys, Unlimited questions, unlimited responses, 2,000 email invitations per month, Customize colors & styles, Branching & skip logic, Web URL & QR code, Share on social networks, Website embedding, Real-time responses, Export responses (XLS/CSV/PDF), and Export reports (PPT/PDF/WORD). The advanced Pro and Enterprise plans contain more amazing high-quality features with excellent and quick customer service.
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

SurveyOL.com

Date Founded

2019

Company Location

United States

Company Website

www.surveyol.com

Company Facts

Organization Name

Clootrack

Date Founded

2017

Company Location

United States

Company Website

clootrack.com

Categories and Features

Customer Experience

Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

Customer Feedback

Alerts / Notifications
Behavior Analytics
Negative Feedback Management
Net Promoter Score (NPS)
Surveys
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Feedback Collection
Survey Management

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Usage Tracking / Analytics

Employee Engagement

Employee Recognition
Feedback Management

Employee Feedback

Not specified

Employee Survey

Not specified

Experience Management

Analytics
Dashboard
Feedback Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis

Market Research

Data Management
Email / Online
Paper-Based
Statistical Analysis
Survey Management

NPS

Not specified

Polling

Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
SMS Polling
Skip Logic
Supports Audio / Images / Video

SMS Marketing

Contact Management
Mass Texting
Message Personalization
Polls / Voting
Reporting/Analytics
Scheduled Messaging

SMS Survey

Alerts / Notifications
Analytics / Reporting
Contact Management
Customizable Templates
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Skip Logic
Supports Audio / Images / Video

Categories and Features

Agentic AI

Not specified

AI Agents

Not specified

AI Review Management

Not specified

Customer Experience

Not specified

Customer Feedback

Not specified

Customer Satisfaction

Not specified

Market Research

Benchmarking
Data Management
Email / Online
Sample Management
Statistical Analysis

NPS

Not specified

Reputation Management

Not specified

Sentiment Analysis

Not specified

Social Listening

Not specified

Text Mining

Not specified

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