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What is Survicate?

Survicate is a Customer Feedback Platform built for product managers, researchers, and CX teams who need more than a survey tool. Deploy surveys across web, mobile, email, and in-product channels triggered by specific user behaviors, segments, or events. Connect them directly to HubSpot, Salesforce, Intercom, Zendesk, Amplitude, Slack, and 40+ other tools so feedback lands where your team already works. Go beyond surveys with multi-source feedback aggregation: pull in support tickets, call transcripts, App Store reviews, and 12+ other sources into one place. Research Hub, our AI research repository, automatically tags, categorizes, and analyzes all of it. AI Research Assistant lets you query your entire feedback dataset in plain language, with every answer traced back to real data. Everything is built to connect: 40+ native integrations, behavior-based targeting, and a data model that maps feedback to the users and accounts already in your CRM. For teams that need feedback to do more than sit in a report.

What is Centercode?

Centercode is leveraged by one-quarter of Fortune 100 companies to involve their customers in the product development process. With a global user base of 2 million, the Centercode Platform serves as a comprehensive SaaS solution for gathering and analyzing targeted customer feedback, which is instrumental in facilitating significant product enhancements. As the sole agile Customer Validation platform, Centercode empowers organizations to initiate adaptable projects while ensuring high levels of user engagement. Furthermore, it enables rapid collection of ongoing feedback, which is crucial for swift development cycles. The platform offers various templates and automation features designed to help you cultivate a well-defined community that draws in and selects passionate users to evaluate your products. Additionally, Centercode's versatile and detailed reporting tools synchronize all elements of your project, allowing you to generate comprehensive status reports with just a single click. With integrations available for tools like Jira, Salesforce, and Tableau, you can efficiently oversee CV projects without the hassle of navigating across multiple platforms, streamlining your workflow for improved productivity.

Media

Media

Integrations Supported

Salesforce
AccessOwl
Adobe Marketo Engage
Amplitude
Braze
Customer.io
Drip
Fullstory
Gong
Google Cloud BigQuery
Google Meet
Google Sheets
HubSpot Marketing Hub
Microsoft Teams
Pipedrive
Salesforce Marketing Cloud Account Engagement
Uxcam
Zendesk

Integrations Supported

Salesforce
Jira
Tableau

API Availability

API Availability

Pricing Information

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Survicate

Date Founded

2013

Company Location

Poland

Company Website

survicate.com

Company Facts

Organization Name

Centercode

Date Founded

2001

Company Location

United States

Company Website

www.centercode.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic

User Research

Not specified

Categories and Features

Crowd Testing

Not specified

Software Testing

Not specified

User Research

Not specified

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