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What is Survicate?

Survicate is a Customer Feedback Platform that helps you gather, understand, and act on what your customers say. Launch targeted surveys across web, mobile apps, email, and in-product touchpoints, triggered by user actions and connected to the CRM, helpdesk, and analytics tools you already use. Centralize feedback from 15+ sources, including support tickets, call transcripts, and App Store reviews, and analyze it automatically with Research Hub, our AI research repository. Ask AI Research Assistant your questions and get answers based on your own data. With Survicate MCP, you can access your feedback from Claude, ChatGPT, or Cursor to pull survey results, review research summaries, create Research Hub projects, and set up new surveys in the chat. Share insights where work happens with 45+ native integrations like HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack. Built for product managers, researchers, and CX teams who want feedback to drive their decisions.

What is Feedio?

Feedio is a comprehensive customer feedback and analytics solution built for digital-first organizations that want to transform customer voices into measurable business outcomes. Designed for SaaS companies, marketing agencies, e-commerce businesses, and educators, Feedio consolidates customer feedback, reviews, and engagement data into one intelligent platform. Its AI-driven analytics engine performs sentiment analysis, trend forecasting, NPS evaluation, and keyword detection, helping organizations identify what truly drives satisfaction or churn. Feedio’s trend analysis tools reveal evolving user expectations and market dynamics, ensuring that product and marketing strategies stay ahead of customer needs. The NPS module helps identify promoters for advocacy and detractors for personalized recovery, directly improving loyalty and retention. Businesses can use testimonial curation features to publish authentic, verified feedback that boosts brand credibility and conversion rates. Feedio’s visual dashboards and reporting tools empower teams to communicate insights clearly and take swift, data-backed action. Seamless integration with existing workflows enables real-time monitoring and feedback collection across multiple channels. With its easy setup, automation, and 24/7 support, Feedio removes the friction from feedback management and decision-making. Trusted by digital professionals worldwide, Feedio is redefining how businesses listen, learn, and grow through the power of customer insight.

Media

Media

Integrations Supported

AccessOwl
Adobe Marketo Engage
Amplitude
Braze
Campaign Monitor
Customer.io
Gong
Google Analytics
Google Cloud BigQuery
Klaviyo
Mailchimp
Optimizely One
Productboard
Salesforce Marketing Cloud Account Engagement
Segment
Slack
Woopra
Zapier
Zendesk
iPresso

Integrations Supported

API Availability

API Availability

Pricing Information

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Survicate

Date Founded

2013

Company Location

Poland

Company Website

survicate.com

Company Facts

Organization Name

Feedio

Company Website

www.feedio.app/

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic

User Research

Not specified

Categories and Features

Customer Feedback

Not specified

NPS

Not specified

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