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What is Survicate?

Survicate is a Customer Feedback Platform that helps you gather, understand, and act on what your customers say. Launch targeted surveys across web, mobile apps, email, and in-product touchpoints, triggered by user actions and connected to the CRM, helpdesk, and analytics tools you already use. Centralize feedback from 15+ sources, including support tickets, call transcripts, and App Store reviews, and analyze it automatically with Research Hub, our AI research repository. Ask AI Research Assistant your questions and get answers based on your own data. With Survicate MCP, you can access your feedback from Claude, ChatGPT, or Cursor to pull survey results, review research summaries, create Research Hub projects, and set up new surveys in the chat. Share insights where work happens with 45+ native integrations like HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack. Built for product managers, researchers, and CX teams who want feedback to drive their decisions.

What is Micorza?

Micorza stands out as a platform that utilizes artificial intelligence to deliver essential customer insights for businesses, allowing them to adeptly listen to, understand, and react to feedback. This cutting-edge tool gathers direct feedback through multilingual surveys and voice interactions, while also capturing indirect signals from diverse sources such as app reviews, chat conversations, and support calls, all of which are integrated into a unified overview. By systematically organizing insights for different departments and providing actionable recommendations along with task assignments, Micorza converts customer feedback into clear actions that drive business growth and improvement. The platform not only boosts customer satisfaction but also streamlines operational efficiency across the board. As a result, businesses can make more informed decisions that ultimately lead to enhanced performance and long-term success.

Media

Media

No images available

Integrations Supported

ActiveCampaign
Braze
Campaign Monitor
Drip
Fullstory
GetResponse
Gong
Google Analytics
HubSpot Marketing Hub
Klaviyo
Microsoft Teams
Mixpanel
Optimizely One
Salesforce
Salesforce Marketing Cloud Account Engagement
Slack
Uxcam
Zendesk
Zoho Campaigns
iPresso

Integrations Supported

API Availability

API Availability

Pricing Information

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

On-Site Training

Company Facts

Organization Name

Survicate

Date Founded

2013

Company Location

Poland

Company Website

survicate.com

Company Facts

Organization Name

Micorza

Date Founded

2014

Company Location

India

Company Website

micorza.com

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Not specified

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Question Branching
Question Library
Site Intercept Survey
Skip Logic

User Research

Not specified

Categories and Features

Customer Feedback

Not specified

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