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What is SusTern AI-Commerce?

SusTern AI-Commerce represents a groundbreaking platform that utilizes AI technology to assist independent retailers and small businesses across Canada. In contrast to conventional solutions that can cost over $700 per month for separate tools, SusTern provides 16 interconnected AI-driven dashboards that cover areas like inventory management, marketing, SEO, shipping, fraud detection, and customer relationship management, all under one affordable umbrella. This platform is designed for merchants who wish to enhance their operations with AI, automating essential tasks such as creating product listings, optimizing storefront SEO, forecasting demand, engaging customers, and improving search visibility through its Agentic Commerce and Universal Commerce Protocol (UCP) layer, which guarantees easy discoverability on major search engines like Google and Bing, as well as through voice assistants. For those using Clover POS, syncing products, inventory, and orders is seamless, with plans that boast zero transaction fees and a comprehensive suite of AI commerce solutions, eliminating unexpected costs and the complexities associated with app marketplaces. Additionally, SusTern benefits from its partnership with Google for Startups and is based in Kitchener, Ontario, with the goal of revolutionizing the retail sector for small businesses nationwide. The platform not only represents the next generation of commerce but also ensures that cutting-edge technology is both accessible and affordable for retailers of all sizes, empowering them to compete effectively in a rapidly evolving marketplace. Ultimately, SusTern is set to redefine how independent merchants operate and thrive in a digital world.

What is Mirakl?

Mirakl is a comprehensive marketplace and dropship solution that empowers enterprises to adopt scalable, asset-light commerce models. It enables retailers, distributors, and manufacturers to launch and manage third-party marketplaces with advanced automation and operational intelligence. Through a unified platform, businesses can expand product assortment instantly, onboard suppliers efficiently, and centralize inventory management across digital channels. Mirakl Catalog Platform leverages AI-powered data transformation to streamline supplier onboarding and ensure consistent, high-quality product information. Mirakl Payout simplifies global seller payments, accelerating marketplace growth while maintaining regulatory compliance. Mirakl Ads unlocks retail media monetization through real-time analytics and optimized advertising placements across marketplace environments. Mirakl Connect bridges brands and marketplaces, allowing sellers to distribute catalogs and scale performance across multiple commerce channels. At the core of its AI-driven evolution is Mirakl Nexus, the agentic commerce brain that connects merchants and shoppers to autonomous AI platforms. Nexus enables intelligent discovery, seamless transactions, and post-sales orchestration by providing structured, marketplace-ready data to AI agents. The platform’s infrastructure manages hundreds of millions of SKUs and billions of inventory updates with enterprise-grade reliability. Its curated ecosystem of partners and sellers enhances agility and global expansion. By combining scalable marketplace architecture with agent-ready commerce infrastructure, Mirakl positions businesses to lead in the emerging world of AI-powered retail and B2B commerce.

Media

Media

Integrations Supported

EasyPost
Google Cloud AI Infrastructure
Google Cloud Platform
SignalWire
Stripe Billing

Integrations Supported

Caast
ConnectPointz
Flowspace
Gepard PIM
Linker
Logiwa IO
M2E Cloud
MindCloud
Packiyo
Patchworks
Rilk
SAP Store
TreviPay
atronous
eddyson

API Availability

API Availability

Pricing Information

$70/month
Plans are billed annually with options tailored by business model:
• Retailer: $70/mo (Launch) to $700/mo (Enterprise)
• Wholesaler: $175/mo (Launch) to $1,750/mo (Enterprise)
• Manufacturer: $350/mo (Launch) to $3,500/mo (Enterprise)

A 30-day trial is available for $25. Includes AI agents, catalog management, inventory sync, and procurement tools. Replaces up to 5 standalone software tools (PIM, procurement, inventory, SEO, storefront) for up to 95% in monthly software savings.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

SusTern Inc.

Date Founded

2023

Company Location

Kitchener, Ontario, Canada

Company Website

www.sustern.ca

Company Facts

Organization Name

Mirakl

Date Founded

2011

Company Location

France

Company Website

www.mirakl.com

Categories and Features

Agentic Commerce

Not specified

AI eCommerce

Not specified

Categories and Features

Agentic Commerce

Not specified

B2B eCommerce

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Marketplace

Not specified

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