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What is Susea?

Susea is a specialized software tailored for ocean freight forwarders, NVOCCs, and customs brokers, emphasizing two primary functions: swiftly generating quotes and effectively managing competitive RFQs when the situation calls for it. When it comes to quoting, Susea handles incoming requests via WhatsApp and email, formulates a priced quote based on your predetermined tariffs and margin guidelines, and delivers it to your team for prompt approval, ensuring that no communication goes out without human verification first. If a quote isn't addressed, Susea automatically generates a follow-up message to ensure nothing falls through the cracks. Moreover, as a quote approaches its expiration date, Susea takes the initiative to draft a re-quote, eliminating the need for customers to reach out proactively. On the procurement side, Susea enables reverse-auction RFQs among your agent network, providing various options including sealed, rank-only, best-price, or fully open bidding, allowing you to select the most suitable method for each tender. Instead of depending on phone calls, agents who do not submit a bid receive timely and context-sensitive reminders, which further streamlines the bidding process. As a result, Susea not only boosts operational efficiency but also enhances communication throughout the workflow, leading to improved collaboration and outcomes.

What is CDM Web Freight?

CDM Web Freight provides an all-inclusive online platform designed to streamline the management of freight forwarding and NVOCC activities. Users within the freight forwarding sector can easily upload relevant shipment documents and images to their specific shipment records, enabling them to select which documents are accessible to all parties involved. In addition, CDM Web Freightâ„¢ integrates with top air, ocean, trucking, and rail carriers via EDI and Web Services. This robust platform guarantees complete visibility for customers regarding their shipment statuses, thereby improving communication and operational efficiency. With CDM Web Freight, stakeholders can collaborate more effectively and stay informed throughout the shipping process.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$19/month
Free Version
Free Trial Offered?

Pricing Information

$75 per user per month

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
Android
iPhone
iPad
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Alphabits Solutions

Date Founded

2021

Company Location

India

Company Website

www.alphabitssolutions.com

Company Facts

Organization Name

CDM Software Solutions

Date Founded

1988

Company Location

United States

Company Website

www.s-c-technology.com/freight-forwarding-operations/

Categories and Features

Freight

Not specified

Categories and Features

Freight

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
Rate Management
Shipment Tracking
Warehouse Management
Waybills

Freight Forwarding

Not specified

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

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