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What is Susea?

Susea is a specialized software tailored for ocean freight forwarders, NVOCCs, and customs brokers, emphasizing two primary functions: swiftly generating quotes and effectively managing competitive RFQs when the situation calls for it. When it comes to quoting, Susea handles incoming requests via WhatsApp and email, formulates a priced quote based on your predetermined tariffs and margin guidelines, and delivers it to your team for prompt approval, ensuring that no communication goes out without human verification first. If a quote isn't addressed, Susea automatically generates a follow-up message to ensure nothing falls through the cracks. Moreover, as a quote approaches its expiration date, Susea takes the initiative to draft a re-quote, eliminating the need for customers to reach out proactively. On the procurement side, Susea enables reverse-auction RFQs among your agent network, providing various options including sealed, rank-only, best-price, or fully open bidding, allowing you to select the most suitable method for each tender. Instead of depending on phone calls, agents who do not submit a bid receive timely and context-sensitive reminders, which further streamlines the bidding process. As a result, Susea not only boosts operational efficiency but also enhances communication throughout the workflow, leading to improved collaboration and outcomes.

What is Dray Insight?

Dray Insight is a cloud-based platform tailored for drayage quoting, serving the needs of both carriers and brokers. This cutting-edge tool leverages unique company rate profiles, terminal regulations, fuel surcharges, and various fees to produce customized quotes for specific lanes based on email inquiries. Users can conveniently manage quotes through Gmail or Outlook, create comprehensive PDF documents, and upload RFQ spreadsheets for bulk pricing, while also offering shippers a customer portal or a personalized quote form integrated into their branded websites. The platform not only maintains a record of quote history but also provides valuable analytics insights, including win rates, response times, and profit margins. It integrates smoothly with popular tools like Gmail, Microsoft Outlook, HubSpot, and TMSEZ to enhance its functionality. A free plan accommodates up to 100 quotes per month, whereas premium features unlock unlimited quoting capabilities, RFQ imports, customer portal access, and advanced analytical tools. Available online, Dray Insight also boasts a Chrome extension and an Outlook add-in, making the quoting process straightforward directly from email communications. This functionality positions Dray Insight as an essential asset for streamlining drayage operations, ultimately driving increased efficiency and productivity for users. In a competitive industry, such tools can significantly enhance decision-making processes and overall service delivery.

Media

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Media

Integrations Supported

Integrations Supported

Gmail
HubSpot CRM
Microsoft 365
Microsoft Outlook
TMSEZ

API Availability

API Availability

Pricing Information

$19/month
Free Version
Free Trial Offered?

Pricing Information

$215/month
Free plan: $0/month, up to 100 quotes/month, one terminal, and three users. Paid plans: $215/month base price plus $165/month per terminal. Paid plans include unlimited quotes, RFQ import, a customer portal, integrations, and 50 automated-quote credits per month.
Free Version

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Alphabits Solutions

Date Founded

2021

Company Location

India

Company Website

www.alphabitssolutions.com

Company Facts

Organization Name

Dray Insight LLC

Date Founded

2024

Company Location

United States

Company Website

www.drayinsight.com

Categories and Features

Freight

Not specified

Categories and Features

Drayage

Not specified

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