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What is Susea?

Susea is a specialized software tailored for ocean freight forwarders, NVOCCs, and customs brokers, emphasizing two primary functions: swiftly generating quotes and effectively managing competitive RFQs when the situation calls for it. When it comes to quoting, Susea handles incoming requests via WhatsApp and email, formulates a priced quote based on your predetermined tariffs and margin guidelines, and delivers it to your team for prompt approval, ensuring that no communication goes out without human verification first. If a quote isn't addressed, Susea automatically generates a follow-up message to ensure nothing falls through the cracks. Moreover, as a quote approaches its expiration date, Susea takes the initiative to draft a re-quote, eliminating the need for customers to reach out proactively. On the procurement side, Susea enables reverse-auction RFQs among your agent network, providing various options including sealed, rank-only, best-price, or fully open bidding, allowing you to select the most suitable method for each tender. Instead of depending on phone calls, agents who do not submit a bid receive timely and context-sensitive reminders, which further streamlines the bidding process. As a result, Susea not only boosts operational efficiency but also enhances communication throughout the workflow, leading to improved collaboration and outcomes.

What is Freightalia?

Engage exporters, importers, and your representatives with Freightalia's cutting-edge solutions, allowing for the rapid and professional delivery of precise estimates. As the premier automated quoting system tailored for freight forwarders, Freightalia can seamlessly adjust to your distinct needs, regardless of country or service type. Its intuitive interface ensures ease of use for both you and your clients, fostering a smooth experience. Being cloud-based means you only require an internet connection—there’s no need for additional IT infrastructure. Discover the perfect plan that aligns with your business objectives and witness how Freightalia streamlines the quoting process effectively. The time saved using this tool translates to substantial cost benefits, making it a worthwhile investment. With Freightalia, you have the ability to create visually striking quotes in real-time for your clients while monitoring the status of each quote, keeping track of whether it has been sent, viewed, accepted, or is still under review. By integrating a variety of performance-enhancing features, Freightalia prepares you to outpace your competition and significantly broaden your market reach. Take this chance to refine your operations and uplift your customer service to unprecedented levels, ensuring your business thrives in a competitive landscape. In doing so, you position yourself not just as a service provider but as a leader in the freight forwarding industry.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$19/month
Free Version
Free Trial Offered?

Pricing Information

$48 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alphabits Solutions

Date Founded

2021

Company Location

India

Company Website

www.alphabitssolutions.com

Company Facts

Organization Name

FREIGHTALIA

Date Founded

2015

Company Location

United Kingdom

Company Website

freightalia.com

Categories and Features

Freight

Not specified

Categories and Features

Freight

Customer Management
Customer Portal
International Forwarders
Local Forwarders
Rate Management

Freight Forwarding

Not specified

Quoting

Automated Quoting
Catalog Management
Client Portal
Contact Management
Customizable Branding
Discount Management
Pricing Management
Product Configurator

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