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What is Susea?
Susea is a specialized software tailored for ocean freight forwarders, NVOCCs, and customs brokers, emphasizing two primary functions: swiftly generating quotes and effectively managing competitive RFQs when the situation calls for it.
When it comes to quoting, Susea handles incoming requests via WhatsApp and email, formulates a priced quote based on your predetermined tariffs and margin guidelines, and delivers it to your team for prompt approval, ensuring that no communication goes out without human verification first. If a quote isn't addressed, Susea automatically generates a follow-up message to ensure nothing falls through the cracks. Moreover, as a quote approaches its expiration date, Susea takes the initiative to draft a re-quote, eliminating the need for customers to reach out proactively.
On the procurement side, Susea enables reverse-auction RFQs among your agent network, providing various options including sealed, rank-only, best-price, or fully open bidding, allowing you to select the most suitable method for each tender. Instead of depending on phone calls, agents who do not submit a bid receive timely and context-sensitive reminders, which further streamlines the bidding process. As a result, Susea not only boosts operational efficiency but also enhances communication throughout the workflow, leading to improved collaboration and outcomes.
What is FreightiQ?
Precisely manage control rates at every tier to achieve desired network outcomes, boost profitability, and effectively encourage customer behaviors. Leverage operational insights for a real-time grasp of pricing needs, enabling swift modifications as required. Intuitive tools are designed to allow for quick implementation of changes while providing an unprecedented level of ease in evaluating results. The technology is sufficiently robust to meet enterprise demands, guaranteeing smooth integration and scalability with existing systems and business goals. Seamlessly link with your current Transportation Management System (TMS) and pricing APIs to unify crucial operational, customer, and location data onto a single platform. With advanced AI-powered pricing optimization, you can receive algorithmically generated pricing recommendations tailored specifically to your requirements. Foster collaboration with other stakeholders to develop and enhance pricing strategies, ensuring that your decisions are informed and impactful. This collaborative method not only improves the decision-making process but also cultivates a more agile pricing landscape capable of adjusting to evolving market dynamics, ultimately driving sustained growth and adaptability.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
API Availability
Has API
Pricing Information
$19/month
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Supported Platforms
SaaS
On-Prem
Supported Platforms
SaaS
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Company Facts
Organization Name
Alphabits Solutions
Date Founded
2021
Company Location
India
Company Website
www.alphabitssolutions.com
Company Facts
Organization Name
Optym
Date Founded
2000
Company Location
United States
Company Website
optym.com/ltl/freightiq/
Categories and Features
Freight
Not specified
Categories and Features
Freight
Not specified