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What is Susten?

CSM's innovative tech-driven SUSTEN platform serves as an excellent resource for governments striving to achieve their goals. It is designed to be in harmony with the Sustainable Development Goals for 2030. The suite leverages advanced data analytics, visualization techniques, and comprehensive dashboards. Such capabilities empower governments to make informed strategic choices through tools like trend and predictive analysis, performance mapping reports, and thorough evaluations of trends. Consequently, this enables nations to monitor the effectiveness of their initiatives and enhance their planning processes. Additionally, features such as the Social Registry and Sustainability Compliance further bolster the utility of the platform for effective governance.

What is QAlert Citizen Request Management?

QScend Technologies, Inc. distinguishes itself as a leading provider of web-based software tailored for local and county governments, efficiently handling citizen requests. Our cutting-edge citizen request management solution has enabled a multitude of government agencies and call centers throughout the nation to improve service delivery, enhance operational efficiency, and boost performance metrics. This achievement has solidified our reputation as the preferred provider of CRM/311 software across the United States, underscoring our dedication to advancing municipal services and promoting community engagement. Furthermore, our software is designed to not only meet present needs but also to be flexible enough to adjust to the changing requirements of local governance, ensuring that it remains relevant and effective over time. Ultimately, our goal is to empower local governments to better serve their communities in a rapidly evolving landscape.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CSM Technologies

Date Founded

1998

Company Location

India

Company Website

www.csm.tech/product/susten

Company Facts

Organization Name

QScend Technologies

Date Founded

1998

Company Location

United States

Company Website

www.qscend.com

Categories and Features

Government

Not specified

Categories and Features

Code Enforcement

Case Management

Municipal

Code Enforcement
Work Order Management

Public Works

Service Request Management
Work Order Management

Service Desk

Incident Management
Knowledge Base
Self Service Portal

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