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What is Sutherland Translate AI?

Sutherland Translate AI provides a powerful, automated multilingual translation solution that harnesses artificial intelligence for real-time communication across more than 150 languages, with capabilities extending to 163 languages and upwards of 200 regional dialects. This advanced technology empowers businesses to significantly improve customer satisfaction by enabling non-native speakers to engage with clients in their preferred languages, all while seamlessly integrating with current contact center platforms and comprehensive customer relationship management systems. Boasting an impressive operational accuracy of 90%, it utilizes culturally-aware regional glossaries to preserve linguistic nuances, thereby enhancing both the translation quality and customer comfort. Additionally, Sutherland Translate AI streamlines operational workflows, allowing for the rapid training of new languages in less than three weeks and onboarding of new agents in just 48 hours, which supports quick scaling of services across various regions. Consequently, organizations can swiftly and effectively address a wide array of customer needs, promoting a more inclusive and responsive service atmosphere. This capacity for rapid adaptation not only benefits customer interactions but also positions companies favorably in an increasingly competitive landscape.

What is Evenly?

Evenly: AI Translation is a Shopify app crafted to streamline the translation and evaluation of product and storefront content within the Shopify ecosystem. It empowers merchants to effortlessly juxtapose original text with its translations, tweak individual fields, and ensure that any manual edits are not overwritten by automation. A comprehensive glossary feature guarantees the consistency of preferred terms and specialized language, while various tools help pinpoint any untranslated segments and mark any changes made to the original content. Users can take advantage of a free plan that allows them to review previously saved translations and keep their manual modifications intact, although it lacks AI generation and automatic updates. For those desiring enhanced functionalities, the Standard plan offers AI translation features, side-by-side comparison options, glossary tools, and allows for 1,000 translation units monthly for a fee of $29. The Brand Voice plan, available for $59 per month, includes 2,000 translation units and provides additional functionalities for tone management, writing samples, and the same glossary and edit-protection features. Crucially, all translations remain stored within Shopify, ensuring that merchants retain access to their content even after discontinuing the service, thereby preserving their content integrity regardless of their subscription status. This comprehensive approach not only aids in translation but also fosters a consistent brand voice across different languages.

Media

Media

Integrations Supported

Integrations Supported

Shopify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29/month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

Sutherland

Date Founded

1986

Company Location

United States

Company Website

www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai

Company Facts

Organization Name

Evenly

Company Location

United Kingdom

Company Website

apps.shopify.com/evenly-1

Categories and Features

AI Translation

Not specified

Live AI Translation

Not specified

Categories and Features

AI Translation

Not specified

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