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What is Sutherland Translate AI?
Sutherland Translate AI provides a powerful, automated multilingual translation solution that harnesses artificial intelligence for real-time communication across more than 150 languages, with capabilities extending to 163 languages and upwards of 200 regional dialects. This advanced technology empowers businesses to significantly improve customer satisfaction by enabling non-native speakers to engage with clients in their preferred languages, all while seamlessly integrating with current contact center platforms and comprehensive customer relationship management systems. Boasting an impressive operational accuracy of 90%, it utilizes culturally-aware regional glossaries to preserve linguistic nuances, thereby enhancing both the translation quality and customer comfort. Additionally, Sutherland Translate AI streamlines operational workflows, allowing for the rapid training of new languages in less than three weeks and onboarding of new agents in just 48 hours, which supports quick scaling of services across various regions. Consequently, organizations can swiftly and effectively address a wide array of customer needs, promoting a more inclusive and responsive service atmosphere. This capacity for rapid adaptation not only benefits customer interactions but also positions companies favorably in an increasingly competitive landscape.
What is Intento?
Introducing an all-encompassing machine translation and multilingual generative AI platform tailored for enterprises with a global presence. Our innovative solution delivers an instant, personalized, and intuitive language experience that effortlessly integrates into the existing software systems leveraged by both your customers and team members, supporting over 650 languages. By harnessing the power of advanced machine translation, source quality improvement, and automated post-editing fueled by generative AI, organizations can cut translation costs by up to 95%. Allow us to oversee your custom machine translation engines to guarantee optimal performance. Elevate your customer support capabilities with real-time translation for chat interactions and support tickets, making it possible to assist customers at any time in their chosen language. Broaden your self-service avenues by facilitating immediate translation of knowledge bases and community forums, specifically crafted to address your distinct data needs. Our language hub proficiently translates documents, support requests, and enterprise applications, ensuring comprehensive communication and inclusion throughout the entire process. It serves as both a specialized translation portal and provides seamless integration with platforms like Atlassian, Microsoft, ServiceNow, and Zendesk, thereby boosting overall productivity and collaboration. With our cutting-edge solution, businesses can navigate the complexities of global communication without language hindrances, ultimately promoting enhanced interaction and connectivity among diverse audiences. Additionally, our commitment to continuous improvement ensures that your translation needs evolve alongside your business, keeping you always a step ahead in a competitive marketplace.
Integrations Supported
Amazon
Atlassian Insight
Claude
Confluence
Crowdin
DeepL
Google
IBM Cloud
Jira
ModernMT
Integrations Supported
Amazon
Atlassian Insight
Claude
Confluence
Crowdin
DeepL
Google
IBM Cloud
Jira
ModernMT
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$75 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Sutherland
Date Founded
1986
Company Location
United States
Company Website
www.sutherlandglobal.com/products-x-platforms/sutherland-translate-ai
Company Facts
Organization Name
Intento
Company Location
United States
Company Website
inten.to/
