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What is Swan Retail System?

The Swan Retail System (SRS) is a robust omnichannel retail management solution that integrates customer order processing, inventory management, accounting, merchandising, supply chain logistics, and e-commerce capabilities into a single platform. It supports a range of inventory types, such as units, financial products, catalogs, kits, and non-stock items, providing real-time updates on stock levels for both in-store and online sales, along with alerts for when restocking is necessary. In addition, the system manages the complete purchasing and logistics workflow, efficiently handling everything from purchase orders and vendor coordination to tracking containers, managing warehouses, and ensuring timely delivery. SRS easily connects with electronic point of sale (EPOS) systems, customer loyalty programs, e-commerce solutions like WooCommerce and Shopify, as well as CRM and accounting tools, creating a unified database and centralized management for both online and physical retail operations. Designed for a wide array of retail sectors including furniture, home goods, garden centers, department stores, and specialty shops, it also supports different types of customer accounts, such as trade, employee, and store cards. Ultimately, SRS strives to optimize operational processes and elevate the shopping experience for customers across all retail platforms, making it an invaluable asset for retailers looking to enhance their service quality.

What is PayPoint?

We support over 28,000 retailers across the UK in driving foot traffic, improving operational efficiency, gaining insightful business data, and increasing their profitability. Our extensive range of services includes EPoS systems, card payment solutions, parcel delivery, and ATM services, providing modern convenience stores with everything they need, plus robust support, training, complimentary point-of-sale systems, attractive retailer promotions, and a freephone customer service center operational every day of the year. Furthermore, Local Authorities can now aid those in need by distributing e-codes that allow for the purchase of various items such as food, clothing, electronics, and general vouchers from a diverse array of retailers, both in-person and online, through a partnership between Love2shop and PayPoint. Recipients of these e-codes receive a Love2shop Essentials Range e-Code, which can be easily sent via SMS, email, or traditional mail, enabling them to exchange it for a different e-Code from a selected list of participating retailers. This initiative not only improves access to essential products but also fosters stronger community support networks throughout the region. By bridging the gap between retailers and consumers in need, we create a more inclusive marketplace that benefits everyone involved.

Media

Media

Integrations Supported

Fetchify
Mailchimp
Maxoptra
Omnisend
Sage 100
Shopify
Visualsoft eCommerce
WooCommerce
ZeroBounce

Integrations Supported

Access PaySuite
ClearBank
Madgex
Monese
NMI Payments

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Swan Retail

Date Founded

2004

Company Location

United Kingdom

Company Website

www.swanretail.co.uk/swan-retail-system/

Company Facts

Organization Name

PayPoint

Date Founded

1996

Company Location

United Kingdom

Company Website

paypoint.com

Categories and Features

Retail Management

Not specified

Retail POS Systems

Not specified

Categories and Features

Payment Processing

Not specified

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