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What is Sway?

We provide same-day and next-day delivery choices, along with alternative options, all while maintaining impressive on-time performance and offering lower rates than typical ground shipping. By focusing on the customer experience, we not only enhance loyalty and revenue generation but also promote repeat business. Our service allows shoppers to conveniently pick up their orders without dealing with boxes or labels, making the process smoother. Additionally, we simplify both deliveries and returns into one easy trip, ensuring that customers have a delightful experience that distinguishes us from our rivals. This commitment to convenience and customer satisfaction is what drives our success in the market.

What is DispatchTrack?

Commit. Execute. Amaze. As a premier provider of timely delivery management software, DispatchTrack enables leading brands worldwide to achieve successful deliveries 180 million times annually. Since its inception in 2010, our adaptable SaaS platform has transformed delivery operations, making them more interconnected, responsive, and insightful through customizable features that enhance delivery management from start to finish. Our advanced AI-driven routing technology guarantees 98% accuracy for estimated time of arrival in last-mile deliveries, and we are continuously evolving to enhance our performance and support our extensive network of over 2,000 clients globally. When companies assure their customers, DispatchTrack ensures those promises are fulfilled flawlessly and efficiently. This commitment to excellence sets us apart in the competitive landscape of delivery solutions.

Media

Media

Integrations Supported

CachyOS

Integrations Supported

Agiliron
InfinityX
Microsoft Access
NetSuite
RETAILvantage
SAP Sales Cloud
STORIS
Salesforce
TylerNet POS Software
VL OMNI

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

DispatchTrack’s comprehensive last mile solution is priced based on the requested number of vehicle licenses. If you’re interested in learning more, we’d be happy to provide a customized quote for your company based on your specific use case.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sway

Company Website

www.shipsway.com

Company Facts

Organization Name

DispatchTrack

Date Founded

2010

Company Location

Worldwide

Company Website

www.dispatchtrack.com/

Categories and Features

Returns Management

Not specified

Shipment Tracking

Not specified

Shipping

Not specified

Categories and Features

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Field Service Management

Billing & Invoicing
Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Management

Not specified

Food Delivery

Not specified

GPS Tracking

Not specified

Logistics

Not specified

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Route Costing
Territory Management

Shipment Tracking

Not specified

Shipping

Not specified

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