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What is Sweepr?

Sweepr is an advanced digital care platform driven by AI, tailored for service and smart home providers to elevate customer support through personalized insights, achieving a remarkable standard of digital issue resolution. The platform can be deployed swiftly within weeks, with development processes shortened to mere days, while also facilitating real-time enhancements. By leveraging adaptive decision-making, Sweepr improves the precision of solutions, delivering a unique experience that caters specifically to each customer's needs. This groundbreaking solution optimizes your self-care technology framework, embracing a no/low-code model that converts data into proactive and predictive insights, thus providing considerable benefits to consumers. With robust omnichannel support, customers are afforded the ultimate convenience of self-service at any time, accessible through their preferred platforms. Additionally, the consistent provision of channel-specific content guarantees that high-quality care is maintained across various interfaces, with Customer Intent being a key aspect of Sweepr's digital care philosophy, which reinforces its dedication to outstanding service. This emphasis on personalization not only boosts customer satisfaction but also cultivates stronger engagement with the offered services, ultimately enriching the overall user experience. By continuously refining its approach to customer interactions, Sweepr ensures that users feel valued and heard throughout their journey.

What is IBEX CRM AI?

Harness the innovative AI-powered CRM solution, IBEX, to elevate your marketing tactics, cut costs, and increase your profitability. This platform meets all your business needs while allowing you to engage with your audience more efficiently through automation and tailored content distribution. Embrace smart technology to create a customized customer journey, improving the overall experience for your clients. With our bespoke integrations, every participant can take advantage of a unique, self-adapting predictive model. IBEX CRM is built to analyze your customer base and establish a personalized framework that aligns seamlessly with your business goals. Effortlessly anticipate customer behavior and identify distinct customer profiles to enhance your targeting efforts. Use IBEX to explore various customer segments, develop personalized marketing campaigns, and manage other essential business functions with ease. Furthermore, conduct a thorough analysis of your marketing strategies to identify trends in customer behavior, ensuring that you deliver the right message to the right person at the perfect time. By leveraging the capabilities of IBEX, you will not only streamline your operations but also significantly boost customer satisfaction and foster loyalty among your clientele. In a rapidly evolving marketplace, staying ahead with IBEX could be the key to your sustained success and growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sweepr

Company Website

sweepr.com

Company Facts

Organization Name

Markor Technology

Company Location

United Kingdom

Company Website

www.markortechnology.com/products/ibex-ai-crm/

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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