Birdeye
4.7 out of 5 starsRatings and Reviews 0 Ratings
Ratings and Reviews 5,194 Ratings
What is SweetIQ?
Our software enhances your Store Locator and Microsites by adhering to SEO best practices, ensuring that search engine bots from leading platforms like Google and Bing can effectively validate and rank your listings. By leveraging our Near Me Brand Experience Platform, you can keep your location data accurate and up-to-date. Our Location CMS allows for real-time updates, automatically syncing any new or modified information across your Store Locator Pages, Microsites, and Widgets, ensuring customers have access to the latest details when they need them. Not only does our Store Locator Software incorporate Calls-to-action, making it easier for customers to call, visit, or shop directly from your Store Locator Pages, but it also prioritizes mobile users, helping them find the most convenient locations with ease. Fully optimized for both iOS and Android, our geo-targeted software delivers a seamless experience for mobile GPS users, guaranteeing that your business stands out in their search results. By improving user experience and accessibility, you increase the likelihood of customer engagement with your brand, ultimately driving more traffic to your locations. This strategic approach helps in building stronger connections with your audience, encouraging them to choose your services over competitors.
What is Birdeye?
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
Integrations Supported
1inch Wallet
AgencyAnalytics
Booker
DaySmart Appointments
Denticon
Dentrix Ascend
Google Business Messages
JobNimbus
Litify
Magento
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
$250/month
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
iPhone
iPad
Windows
Mac
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
SweetIQ
Date Founded
2009
Company Location
Canada
Company Website
sweetiq.com/our-products/
Company Facts
Organization Name
Birdeye
Date Founded
2012
Company Location
United States
Company Website
birdeye.com
Categories and Features
Local Listing Management
Not specified
Local Marketing
Not specified
Categories and Features
AI Review Management
Not specified
Brand Protection
Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring
Competitive Intelligence
Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring
Conversational Marketing
Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication
Conversational Support
Not specified
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization
Customer Engagement
Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction
Analytics
Complaint Monitoring
Feedback Collection
Survey Management
Live Chat
Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking
Local Listing Management
Not specified
Local Marketing
Feedback Management
Live Chat
Online Listings Management
Review Management
Local SEO
Not specified
Payment Processing
ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Referral
Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management
Reputation Management
Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
SEO
Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking
SMS Marketing
Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging
Social Listening
Not specified
Social Media Monitoring
Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video