LogMeIn Resolve Reviews & Ratings

LogMeIn Resolve

4.8 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 19 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

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What is Swiftpro Auriga?

Swiftpro Auriga serves as a robust remote access solution, allowing users to seamlessly connect and control multiple monitors on a remote desktop. It offers secure authentication methods alongside the option for unattended access, enhancing user convenience significantly. Moreover, it facilitates the management of organizational policies and allows pre-configuration of user access profiles, which aids in streamlining administrative duties. Users benefit from the capability to manage files, transfer data, and engage in collaboration through a built-in chat feature within the secure environment of Swiftpro Auriga. Support teams can efficiently categorize user accounts by creating relevant segments, thus boosting overall management efficacy. With a well-optimized operational footprint, Swiftpro Auriga provides competitive pricing that often undercuts its competitors. Users can trust in its consistently high-quality performance and swift remote communication capabilities to effectively address their needs. Additionally, the software incorporates top-tier encryption standards, guaranteeing that all sensitive information is kept entirely secure during use. The myriad of features combined makes Swiftpro Auriga an excellent option for enterprises that are in search of dependable remote access solutions. Ultimately, its comprehensive functionality and security measures position it as a valuable asset for organizations aiming to enhance productivity while ensuring data safety.

What is LogMeIn Resolve?

LogMeIn Resolve is an award-winning unified endpoint management (UEM) and IT support solution designed to help IT departments and managed service providers (MSPs) deliver efficient, secure, and scalable IT operations. The platform unifies remote monitoring and management, unattended remote access, ticketing, automation, mobile device management, and IT asset management into a single, user-friendly interface. IT teams can proactively manage devices with patch management, antivirus, alerting, and remote execution, helping to prevent downtime and improve overall performance. Unattended remote access enables seamless support across Windows, Mac, and Android devices even when end users are offline, streamlining routine updates and issue resolution. Asset management tools provide comprehensive tracking of hardware, software, and license compliance, allowing for better lifecycle management. Built-in AI features, including the GoPilot assistant, generate helpdesk ticket summaries, automate script creation, and deliver actionable insights that increase team efficiency. The platform offers robust integration with popular ITSM tools such as ServiceNow, Zendesk, and Microsoft Teams to fit within existing workflows. LogMeIn Resolve emphasizes zero-trust security architecture, ensuring data protection while scaling operations. Customer case studies demonstrate significant reductions in IT spend, helpdesk call times, and antivirus management overhead. Overall, LogMeIn Resolve empowers IT teams and MSPs to optimize IT management, improve service delivery, and meet the evolving demands of modern technology environments.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

$7.50 per user per month

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Swiftpro Corporation Limited

Date Founded

2013

Company Location

United Kingdom

Company Website

www.swiftpro.com/Auriga/remote-access-software.html

Company Facts

Organization Name

GoTo

Date Founded

2003

Company Location

United States

Company Website

www.logmein.com/products/resolve

Categories and Features

Remote Desktop

Not specified

Categories and Features

Help Desk

Alerts / Escalation
Email Integration
IT Asset Management
Network Monitoring
Self Service Portal
Ticket Management

Issue Tracking

Assignment Management
Issue Auditing
Scheduling

IT Management

Capacity Monitoring
Event Logs
Patch Management
Remote Access
Scheduling
User Activity Monitoring

IT Service

Service Reporting
Ticket Management

ITSM

Problem Management

Remote Desktop

Cross-Platform Access
File Transfer
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
User Management

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer

RMM

Deployment Management
For MSPs
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts

Secure Remote Access

Not specified

Service Desk

Not specified

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