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What is SwimDesk?

SwimDesk provides swim schools with the tools they need to effectively oversee student evaluations and maintain ongoing, personalized communication with parents. Through its online parent portal, it guarantees that each parent stays updated on their child's progress, while detailed reporting helps swim schools identify students who may benefit from extra assistance. SwimDesk eliminates the hassle of traditional paperwork, making it easier to monitor student advancement. The platform features a user-friendly interface that allows assessments to be conducted directly on the pool deck using an iPad or tablet. Furthermore, SwimDesk's curriculum can be customized to cater to the unique requirements of each facility via flexible system settings, enriching the educational experience for both learners and instructors. By incorporating technology into swim instruction, SwimDesk creates a more impactful learning atmosphere for everyone involved, ensuring that swim education is both efficient and engaging. This innovative approach not only streamlines processes but also enhances the overall effectiveness of swim programs.

What is PortalCX?

Content customers are those who are kept well-informed. PortalCX serves as an all-in-one experience platform that allows for a personalized portal where you can keep track of project developments and streamline communication to promote customer satisfaction. With the use of PortalCX, both you and your clients benefit from immediate access to project updates via an intuitive app that functions as a central communication hub for interactions, referrals, and promotional initiatives. The user-friendly interface of our application showcases your progress and automates customer service tasks, enabling both parties to effectively oversee work while the built-in two-way communication and email capabilities guarantee seamless coordination. The most appealing feature? Everything operates from a singular platform. Poor communication can elevate stress levels and lead to more cancellations. By providing real-time updates through PortalCX, you can enhance customer trust, achieving a notable 20% decrease in churn and support costs. Furthermore, PortalCX diligently keeps clients updated on project milestones and actively prompts them to share reviews and referrals, thereby bolstering your business’s reputation and strengthening customer engagement. This holistic approach not only fosters transparency but also cultivates a loyal customer base.

Media

Media

Integrations Supported

Asana
ClickUp
Gmail
Google Sheets
HubSpot CRM
JobNimbus
Pipedrive
Podio
Quickbase
Salesforce
Trello
Zapier

Integrations Supported

Asana
ClickUp
Gmail
Google Sheets
HubSpot CRM
JobNimbus
Pipedrive
Podio
Quickbase
Salesforce
Trello
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$79 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GreeneDesk

Company Location

Australia

Company Website

www.greenedesk.com.au/swimdesk/

Company Facts

Organization Name

PortalCX, Inc.

Date Founded

2021

Company Location

United States

Company Website

www.portalcx.com

Categories and Features

Swim School

Attendance Tracking
Class Scheduling
Event Management
Member Management
Online Payments
Online Registration
Parent Portal
Skills Tracking
Staff Management
Team Management

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

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