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What is Swimlane?

At Swimlane, we believe the convergence of agentic AI and automation can solve the most challenging security, compliance, and IT/OT operations problems. Only Swimlane, the first and only AI hyperautomation platform for every security function, gives enterprises and MSSPs the scale and flexibility needed to integrate and automate across their entire security ecosystem. Swimlane’s roots in integrations and automation give us an edge when it comes to building an Agentic AI architecture for the future.

What is OTRS STORM?

SOAR software significantly boosts the productivity of analysts, security operations centers (SOCs), and the broader organization by integrating automated workflows and inherent intelligence. It facilitates the prompt deployment of the right tools and personnel, leading to a rapid, unified response to incidents. With the implementation of automated IT security protocols, there is a notable decrease in both errors and delays. This technology empowers teams to quickly prioritize, evaluate, and manage threats, allowing them to focus on the most urgent matters. Moreover, it produces audit-proof documentation throughout the incident response process, which serves as a critical defense against potential future threats. Acting as an essential asset for security operation centers, Computer Security Incident Response Teams (CSIRTs), and various security factions, SOAR software endeavors to safeguard people, processes, and tools alike. The incident management features utilize automated response techniques, enabling security and operational teams to effectively mitigate threats promptly. Ultimately, the swift coordination of all security services and operations results in effective solutions to challenges. Additionally, SOAR platforms carefully record each response activity in a secure manner, which is vital for future forensic analyses and in preventing the recurrence of similar incidents. This thorough methodology not only enhances overall defenses but also cultivates an environment of ongoing improvement within security teams, reinforcing their capability to adapt to evolving threats. Enhanced communication and collaboration fostered by SOAR software further empower teams to respond to incidents with confidence and precision.

Media

Media

Integrations Supported

ANY.RUN
Amazon Web Services (AWS)
Aurora Endpoint Security
Carbon Black EDR
Cyber Triage
Cylera Platform
Elastic
Elastic Observability
IRONSCALES
Joe Sandbox
Mattermost
Mimecast Advanced Email Security
Netskope
Postmark
SNMP .Net Component
ServiceNow
Slack
Sophos Intercept X Endpoint
Trellix Endpoint Security (HX)
eSentire

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

Windows
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Webinars
Online Training

Company Facts

Organization Name

Swimlane

Date Founded

2014

Company Location

United States

Company Website

swimlane.com

Company Facts

Organization Name

OTRS Group

Date Founded

2003

Company Location

Germany

Company Website

otrs.com/product-storm/

Categories and Features

Agentic Cybersecurity

Not specified

Cybersecurity

AI / Machine Learning
IOC Verification
Incident Management

Incident Management

Audit Trail
Incident Reporting
Task Management
Ticket Management

Incident Response

Automated Remediation
Compliance Reporting
Threat Intelligence
Workflow Automation

IT Security

Event Tracking

Categories and Features

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