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Ratings and Reviews 0 Ratings
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What is Swish.ai?
Introducing an innovative hyperautomation platform that flawlessly integrates with existing ITSM tools to deliver insights and actions in real-time, significantly speeding up ticket resolution and reducing costs. The Swish.ai hyperautomation platform excels in analyzing and automating workflows while also forecasting the best possible actions to ensure that issues are promptly assigned to the right agent. By evaluating your historical ITSM ticket data, this platform develops adaptive AI models that evolve to capture insights relevant to your specific environment. Its patented technology goes beyond conventional natural language processing by understanding the unique terminology of your organization, which enhances the clarity of each ticket's underlying issue and accurately identifies the next best action as it occurs. Once tickets are categorized accurately, the platform utilizes additional real-time data points to direct them to the most qualified agents. In addition, we provide extensive reference materials to equip agents with the necessary tools to resolve tickets efficiently, preventing unnecessary delays or redirection. This comprehensive approach not only optimizes operational processes but also enables agents to excel in their roles, ultimately leading to improved customer satisfaction and operational efficiency. By harnessing the power of advanced technology, Swish.ai positions itself as a game-changer in the ITSM landscape.
What is Magnitude Angles?
Revolutionize your organization by harnessing the power of self-service operational analytics and in-depth business reporting that tackle your most pressing inquiries. Envision having the ability to fully understand the intricate dynamics within your business, enabling not just the generation of event reports, but also facilitating immediate actions based on insights extracted from your supply chain, finance, manufacturing, and distribution areas. This transformative strategy can reshape the way you maneuver through the fast-changing landscape of the business world. Magnitude Angles allows you to unlock insights previously confined within your SAP or Oracle ERP systems, making your data analysis process more efficient. In contrast to traditional business intelligence tools that simply handle rows, tables, and columns without understanding the context of materials, orders, or cash, Angles uses a context-aware, process-driven business data model. This innovative approach translates complex ERP data structures into self-service analytics, effectively bridging the divide between data and actionable decision-making, empowering you to convert raw information into significant insights and strategic actions. By effectively utilizing these advanced analytics, your organization is positioned not only to adapt to changes but also to proactively outpace competitors in the market. Ultimately, this strategic shift can lead to sustainable growth and enhanced operational efficiency.
Integrations Supported
Amazon Web Services (AWS)
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
Google Cloud Platform
IBM Cloud
Informatica Cloud Application Integration
Microsoft 365
Oracle Cloud Infrastructure
Integrations Supported
Amazon Web Services (AWS)
Azure DevOps Server
BMC Helix Digital Workplace
CA Flowdock
Datadog
Google Cloud Platform
IBM Cloud
Informatica Cloud Application Integration
Microsoft 365
Oracle Cloud Infrastructure
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Swish.ai
Date Founded
2017
Company Location
Israel
Company Website
swish.ai/
Company Facts
Organization Name
Magnitude
Company Location
United States
Company Website
www.magnitude.com/products/process-analytics
Categories and Features
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Categories and Features
ETL
Data Analysis
Data Filtering
Data Quality Control
Job Scheduling
Match & Merge
Metadata Management
Non-Relational Transformations
Version Control