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What is Switchtill?

Switchtill is a cutting-edge cloud-based point-of-sale and operational management system designed specifically for restaurants, cafes, takeaway services, and larger dining chains. By integrating numerous ordering avenues—including counter, table, phone, delivery, website, branded app, and QR code orders—into a unified platform, it streamlines the ordering process. This system not only channels orders to various kitchen stations, printers, or display screens but also enables staff to manage menu selections, divide payments, and monitor order progress effectively. Moreover, Switchtill provides vital back-office tools such as employee scheduling, time management, role assignments, in-depth reporting, tax calculations, daily financial reconciliations, and oversight for multiple branches and brand operations. Restaurants can enhance their customer engagement by launching their own branded apps on both the Apple App Store and Google Play, as well as a personalized ordering website hosted on their own domain. Importantly, orders made through these channels do not accumulate commission fees, although standard payment processing fees are applicable. Presently serving restaurants in Germany, Switchtill is expanding its reach to the Canadian market, where users can easily set up provincial tax rates, select Interac payment methods, and incorporate tipping functionalities during onboarding, thus increasing operational adaptability. As it continues to evolve, the platform promises to transform the way restaurants operate and connect with their clientele, ultimately fostering greater efficiency and customer satisfaction in the industry. In a competitive landscape, Switchtill's innovative solutions provide a significant advantage to establishments looking to enhance their service offerings.

What is Epson TrueOrder KDS?

Enhance your kitchen efficiency with the Epson TrueOrder Kitchen Display System (KDS), tailored for quick-service restaurants (QSR) and smaller dining venues. This intuitive tool digitizes essential kitchen operations, boosting productivity from food preparation to the moment orders are delivered. With customizable views designed to meet various kitchen demands, the KDS also facilitates faster service and includes customer-facing stations, all managed via a user-friendly touch interface. For improved communication among kitchen staff, you might also want to integrate an Epson receipt or label printer. Additionally, the TrueOrder KDS simplifies the setup process with a straightforward browser-based utility, allowing for quick installation and customization to fit your kitchen’s unique workflow. It supports configurations for up to nine stations, ensuring that every order detail reaches the correct area, thereby enhancing both efficiency and accuracy in your kitchen tasks. Ultimately, embracing this system can revolutionize kitchen operations, fostering a more organized and effective working environment while also allowing for scalable growth as your business expands.

Media

Media

Integrations Supported

Integrations Supported

CAKE POS
Elo
Innomate
XML

API Availability

API Availability

Has API

Pricing Information

A fixed-price setup/build is quoted after a walkthrough, plus a monthly plan for hosting and support. Orders through the restaurant’s own app and website carry no per-order commission; payment processing fees still apply.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Black Layers Corp.

Company Location

Canada

Company Website

switchtill.com

Company Facts

Organization Name

Epson

Date Founded

1942

Company Location

Japan

Company Website

epson.com/Accessories/POS-Accessories/Epson-TrueOrder-Kitchen-Display-System-%28KDS%29/p/SW-KDS175L

Categories and Features

Restaurant POS

Not specified

Categories and Features

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