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What is Switchtill?

Switchtill is a cutting-edge cloud-based point-of-sale and operational management system designed specifically for restaurants, cafes, takeaway services, and larger dining chains. By integrating numerous ordering avenues—including counter, table, phone, delivery, website, branded app, and QR code orders—into a unified platform, it streamlines the ordering process. This system not only channels orders to various kitchen stations, printers, or display screens but also enables staff to manage menu selections, divide payments, and monitor order progress effectively. Moreover, Switchtill provides vital back-office tools such as employee scheduling, time management, role assignments, in-depth reporting, tax calculations, daily financial reconciliations, and oversight for multiple branches and brand operations. Restaurants can enhance their customer engagement by launching their own branded apps on both the Apple App Store and Google Play, as well as a personalized ordering website hosted on their own domain. Importantly, orders made through these channels do not accumulate commission fees, although standard payment processing fees are applicable. Presently serving restaurants in Germany, Switchtill is expanding its reach to the Canadian market, where users can easily set up provincial tax rates, select Interac payment methods, and incorporate tipping functionalities during onboarding, thus increasing operational adaptability. As it continues to evolve, the platform promises to transform the way restaurants operate and connect with their clientele, ultimately fostering greater efficiency and customer satisfaction in the industry. In a competitive landscape, Switchtill's innovative solutions provide a significant advantage to establishments looking to enhance their service offerings.

What is InTouchPOS?

InTouchPOS® software applications provide essential tools for managing both quick-service and table service restaurants with ease and efficiency. With its award-winning Back Office solution, InTouchPOS® delivers a Windows software package that minimizes the time spent on administrative tasks. For enterprise-level users, the platform offers exceptional support for extensive geographic data visualization, enhancing operational insights. This capability is bolstered by a reliable, embedded reporting engine designed for enterprise readiness. Additionally, InTouchPOS® features a robust online ordering system filled with functionalities aimed at boosting sales, improving efficiency, enhancing accuracy, and speeding up the order-taking process for restaurants and caterers alike. Moreover, the InTouchPOS® call center manages all phone orders remotely, allowing restaurant owners to focus more on customer interactions. To further engage patrons, InTouchPOS® includes visual promotional tools that not only entertain but also contribute to increased profits. Thus, this comprehensive system empowers restaurant operators to thrive in a competitive market while delivering exceptional service.

Media

Media

Integrations Supported

Integrations Supported

QuickBooks Online

API Availability

API Availability

Pricing Information

A fixed-price setup/build is quoted after a walkthrough, plus a monthly plan for hosting and support. Orders through the restaurant’s own app and website carry no per-order commission; payment processing fees still apply.

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Black Layers Corp.

Company Location

Canada

Company Website

switchtill.com

Company Facts

Organization Name

InTouchPOS

Date Founded

1988

Company Location

United States

Company Website

www.intouchpos.com

Categories and Features

Restaurant POS

Not specified

Categories and Features

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management

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