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What is SyAM?

SyAM optimizes IT operations by centralizing the oversight of your technological assets. Our cutting-edge software simplifies the management of all your IT resources through Unified Device Management and a cohesive Help Desk, enabling access from any desktop or mobile browser. By implementing SyAM's Intelligent Power Management, you can reduce operational costs and realize a return on investment within months while still ensuring user productivity remains high. Additionally, our solution reduces the burden on Help Desk teams by allowing end-users to submit issues via a customizable self-service portal or through email-to-ticket options for specific user groups. This method not only boosts overall efficiency but also nurtures a more proactive approach to IT management, ultimately leading to a more satisfied user base. It’s a transformative shift that empowers both IT departments and their users to work more effectively together.

What is OXARI?

OXARI is a comprehensive ITSM-class ServiceDesk solution tailored for professionals, fully compliant with ITIL standards, and equipped with essential tools for IT teams. ADVANTAGES OF IMPLEMENTATION As a versatile platform, OXARI facilitates the deployment of a professional ITSM Class system that adheres to ITIL guidelines, offering a suite of tools designed to support IT teams in managing intricate business processes effectively. Its modular architecture and contemporary user interface empower users to customize any Asset Management or CMDB, ServiceDesk workflow, and MDM logic according to their specific needs. Furthermore, the system is accessible through any web browser, and users have the ability to create and modify all user interface components to suit their preferences. FLEXIBLE CONFIGURATIONS A key feature of OXARI is its rule-based management system, which grants users the ability to create a multitude of patterns composed of defined actions and rules, thereby enhancing the overall adaptability of the platform. This flexibility ensures that organizations can tailor the system to their unique operational requirements and workflows.

Media

Media

Integrations Supported

Integrations Supported

Jira
Redmine

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$7/month/user
Price depends on selected functionality.
Free Trial Offered?

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
Windows
On-Prem
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

SyAM Software

Date Founded

2003

Company Location

United States

Company Website

syamsoftware.com

Company Facts

Organization Name

Infonet Projekt SA

Date Founded

1995

Company Location

Poland

Company Website

www.oxari.com

Categories and Features

Energy Management

Not specified

IT Asset Management

Not specified

K-12

Not specified

Ticketing

Not specified

Categories and Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Relationship Mapping

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Supplier Management

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Change Management
Configuration Management
Dashboard
Incident Management
Problem Management
Self Service Portal

Mobile Device Management (MDM)

Automatic Device Recognition
Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Remote Update / Installation
Software Management
Synchronization Management
Wireless Network Support

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Remote Control
SLA Management
Self Service Portal

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