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What is Symbioz?

Symbioz offers an all-encompassing array of advanced applications tailored to support the growth of your franchise or restaurant chain. The platform includes a centralized dashboard that merges performance data from multiple locations, a user-friendly digital cash register that functions with or without receipts, and a customer order terminal designed to simplify the ordering experience. By leveraging the expertise of industry frontrunners, Symbioz not only increases customer footfall but also enhances the average transaction value. Furthermore, it seeks to boost customer loyalty across your franchise while reducing operational costs through superior inventory management. With Symbioz, you can significantly increase your overall revenue and confidently explore new growth avenues. This integrated solution standardizes operations across all franchise locations while still allowing for customization to cater to specific needs. In essence, the platform aims to streamline order handling, improve sales effectiveness, optimize kitchen workflows, refine purchasing strategies, manage inventory proficiently, and monitor business activities effortlessly. Consequently, your franchise can excel in a competitive landscape while ensuring exceptional service quality is upheld. Embracing Symbioz equips your business with the tools necessary to adapt and thrive in an ever-evolving market.

What is Fidelity EPoS?

Our EPoS solution is crafted to enhance business operations, increase profitability, and improve the overall customer experience. We serve both medium-sized single-location businesses and larger organizations with multiple sites. If your enterprise operates in both the hospitality and retail sectors, you’ve found the ideal solution. Our integrated system is not only powerful but also flexible, designed to meet the varied needs of different industries. Through strategic partner integrations, we enhance our system's capabilities, streamlining ordering, delivery, and inventory management processes. As a company focused on service, we offer a full package that includes hardware supply and ongoing support. Moreover, we provide customized solutions for a wide range of sectors, including garden centers and student unions, ensuring that every business type gets the specialized attention it requires for optimal success. We are dedicated to your growth, continually adapting to the specific challenges your industry faces, and we believe that your achievements reflect our commitment to excellence.

Media

Media

Integrations Supported

Deliverect
Flipdish

Integrations Supported

BigCommerce
Magento
Mainstay Professional
Shopify
WooCommerce
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Symbioz

Company Location

France

Company Website

www.symbioz.io

Company Facts

Organization Name

Fidelity Systems

Date Founded

1991

Company Location

United Kingdom

Company Website

www.fidelitysystems.co.uk

Categories and Features

Point of Sale

Not specified

Restaurant Management

Not specified

Restaurant POS

Not specified

Categories and Features

Customer Loyalty

Loyalty Card System

Online Ordering

Not specified

Point of Sale

Not specified

Restaurant POS

Not specified

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