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What is Symmetry Business Intelligence?

Symmetry Business Intelligence delivers critical insights by examining data to identify employees, contractors, and other individuals who could pose notable risks to the organization. Through a close analysis of each individual's access history and behavior patterns, a risk score is assigned and regularly updated to reflect any changes. Unusual activities are quickly flagged, assisting in the detection of potential threats, which strengthens access control measures and minimizes the likelihood of data breaches. By identifying behaviors that may signal risk, organizations are better equipped to recognize threats earlier, thus helping to mitigate risks and reduce potential costs associated with incidents. Real-time dashboards provide a visual summary of personnel movements and trends, enabling users to easily view a summary of individuals with the highest risk scores along with detailed activity logs for every hour throughout the week. As these risk scores change, they serve as early indicators of developing threats, calculated based on variables like the reader's location, the time of day, and the user's access patterns. This holistic approach not only bolsters security but also encourages a proactive strategy in managing risk within the organization. Ultimately, through continuous monitoring and analysis, organizations can adapt their security measures to evolving threats more effectively.

What is Afiniti?

Improve the process of pairing by recognizing patterns. Our cutting-edge AI empowers large multinational corporations to discover subtle yet impactful behavioral trends, ultimately enabling better alignment between their workforce and clients. Through Afiniti Enterprise Behavioral Pairing™, we identify and predict interpersonal behavior patterns, ensuring the most suitable matches between customers and agents. With a foundation of over 150 patents, Afiniti's technology evaluates data and publicly accessible information concerning customer identities to identify effective behavioral interaction patterns, applying these findings in real-time. This dynamic application leads to enhancements in health outcomes, increased business profitability, and greater overall customer satisfaction. Furthermore, this strategy not only optimizes operational efficiency but also cultivates deeper connections between customers and service providers, resulting in a more engaged and loyal customer base.

Media

Media

Integrations Supported

Symmetry Incident Management
exacqVision

Integrations Supported

Symmetry Incident Management
exacqVision

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

AMAG Technology

Company Location

United States

Company Website

www.amag.com/businessintelligence

Company Facts

Organization Name

Afiniti

Date Founded

2005

Company Location

United States

Company Website

afiniti.com

Categories and Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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